What are the responsibilities and job description for the Account Manager RAE Coils position at RAE Corporation?
summary of position
The Account Manager is responsible for the support and growth of RAE Corporation Commercial and Industrial Coil sales activities. Relationship building, technical support, and overall account management are critical components of this positions' responsibility.
Essential functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Monitor sales performance according to established sales plans daily, weekly, monthly, quarterly, year-to-date, and annual.
- Develop and initiate sales campaigns and follow marketing guidelines to meet sales and production expectations.
- Travel to sales distribution offices and customer locations to support and develop sales channels. Assist those staff members in the house that are supporting other team members that are traveling. Travel is estimated to be 40%, with some weekend travel required.
- Communicate with customers and distribution to provide sales quotations, Selection Software training, and account management.
- Provide technical support for customers and distributors. This includes technical drawings, product selection, and field application of the products. Demonstrate and explain the operation and use of products.
- Utilize computer skills to select products, prepare sales presentations, and communicate with customers and distributors.
- Provide sales service, working with customers and corporate resources to solve problems that may develop.
- Complete travel reports promptly. Prepare expense reports from travel promptly and according to established company procedures.
- Maintain and continue professional and technical development. Attend educational workshops, reviewing professional publications, establish personal networks and participate in professional societies.
- Maintain a professional attitude within the workplace. Be considerate of others within the work environment and strive to produce as a member of the team.
- Educate oneself on competitors and their products.
- Responsibilities include supporting sales representatives throughout the United States, Canada, and Mexico travel, presentation of the product to major industrial and engineering accounts, and quotation activity.
- Negotiate prices, terms of sales, and shipping schedules. Maintain customer records using automated systems.
- Identify prospective customers using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Collaborate with colleagues to exchange information such as selling strategies and marketing information.
- Inform customers of estimated delivery schedules, warranties, or other information pertaining to purchased products. Attend sales and trade meetings, and read related publications to obtain information about market conditions, business trends, and industry developments.
- Attend work as outlined in Employee Handbook and/or specified by your supervisor.
- Complete other tasks as directed by supervisor.
- Comply with government regulations, laws, company policies, and company procedures.
Desired qualifications
Education: A two-year post-secondary technical education in air conditioning and refrigeration, or a BSME is desired for this position. Equivalent experience within the air conditioning, refrigeration, and heat transfer industry may be an acceptable alternative.
Experience: It is beneficial for the employee to have prior sales experience similar to the job duties of this position and to have already developed the skills required to perform the sales functions.
Skills: Competent computer literacy, including familiarity with the AS400 environment. Must be familiar with Microsoft product software (Excel spreadsheets, Word documents, and Outlook). Effective oral and written communication skills. Employees must have people skills and have the ability to establish and build professional relationships. The employee must possess basic mathematical skills.
Certificates, Licenses, or training: Valid Driver's License
Interaction with others
Answers to Sales Manager, RAE Coils. Must be able to accurately receive and understand supervisors' instructions to determine if further instruction is required before attempting to complete the assigned task in constant communication with other departments (Sales, production, etc.). It is essential that the employee can work with all employees of the RAE team and show a spirit of cooperation with others in the organization.
working environment
The job is conducted primarily in a climate-controlled office setting, with occasional exposure to the manufacturing environment, including moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
tools & equipment used
Stapler
Windows 7
Photocopier/Scanner/Fax Machine
Microsoft Office (Word, Powerpoint, Excel, Sharepoint, Outlook, etc.)
Telephone
Safety Glasses when required
Computer
physical demands
Physical Demands
Lift/Carry
Stand
F
Walk
F
Sit
F
Handling / Fingering
F
Reach Outward
F
Reach Above Shoulder
O
Climb
O
Crawl
O
Squat or Kneel
O
Bend
O
Twist
O
10 lbs or less
F
11-20 lbs
O
21-50 lbs
O
51-100 lbs
N
Over 100 lbs
N
Push/Pull
12 lbs or less
F
13-25 lbs
O
26-40 lbs
O
41-100 lbs
N
100 lbs N
N (Not Applicable)
Activity does not apply to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5 hrs/day)
Other Physical Requirements: Vision (Near, Color, Depth Perception), Sense of Sound (Audible Voice), ability to wear Personal Protective Equipment (PPE) (Safety Glasses)
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
RAE Corporation is an Equal Opportunity Employer
EEO/AA M/F/V/D
