What are the responsibilities and job description for the Dental Front Office Team position at Rainbow Dental Center Ewa Beach?
Rainbow Dental Center Kapolei is looking for a Full-time Front Desk Coordinatorto join our team in Kapolei, HI.
Job Responsibilities:
- Greet and check-in guests in a friendly, professional, and courteous manner
- Answer all incoming calls in a professional manner
- Schedule appointments and handle all incoming calls for that office
- Manage, update, and maintain the front desk calendar
- Ensure that all incoming documents are processed appropriately
- Schedule and schedule patients for the day ahead based on availability
- Manage patient charts and keep track of patient progress
- Order, collect, and verify payments from patients as needed.
- Maintain office cleanliness by following procedures and guidelines.
- Update the front desk staff with any changes or issues that may arise.
- Other duties as assigned.
Qualifications:
- High School Diploma or equivalent required. Associates Degree preferred.
- Must be available to work Monday through Friday, 8:30 AM to 5:00 PM. The schedule is typically Monday through Friday but may be shorter or longer based on business needs.
- Must have a minimum of 1 year of customer service experience in a healthcare setting. In addition to customer service experience, we are looking for people who are self-motivated, have strong communication skills (verbal & written), possess strong organizational skills, possess the ability to work independently as well as within a team environment, possess good judgment and attention to detail. We provide an excellent working environment with a positive atmosphere in which to perform your duties. We offer competitive wages based on experience.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
- Dentrix: 2 years (Required)
Work Location: In person
Salary : $17 - $25