Labor Relations Manager

Overview

At Raley’s, we’re all about infusing life with health and happiness by changing the way the world eats, one plate at a time. We take our passion for great food and world class customer service to the next level. Every day we come into work knowing that what we do is making a difference in the lives of our customers. Evolving beyond the definition of what an ordinary grocery store can be, we’re bringing a fresh take on the idea of living well to the communities we serve and live in. We’re dedicated to supporting healthy and happy team members, customers, and communities – and we’re looking for the same kind of passionate people to join our team, grow with us and share our purpose.

Perks & Benefits

• Competitive compensation package, paid WEEKLY!
• Pop up grocery market
• All you can eat fruit bar
• Paid vacation, sick days and holidays
• Flexible work options based upon location and the needs of the business
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Family leave and time off
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• Laptop and mobile device

Responsibilities

Under minimal supervision, the Labor Relations Manager will plan, manage and oversee Labor Relations processes and programs. Responsibilities include: managing Labor Relations programs and processes, providing advice and counsel regarding Labor Relations issues to stakeholders, and developing and conducting training programs in support of Labor Relations programs. This job classification requires knowledge of current Labor Relations and Human Resources practices and methods including regulatory requirements and compliance and the ability to implement and administer Human Resource programs and policies that strategically support the company’s mission and goals.

• You will manage Labor Relations programs and processes including labor contract and grievance administration
• You will investigate opportunities for operational efficiencies and cost savings.
• You will compile and prepare competitive industry research on labor contracts; conducting competitive analyses and modeling and making recommendations regarding contract changes, enhancements and improvements that are in the best interest of the company.
• You will attend negotiations as a second chair and assume the lead position in the absence of the Director of Labor Relations.
• You will represent the company during the entire grievance life cycle and resolve grievances involving all types of employment matters; ensuring consistent adherence to collective bargaining agreement(s).
• You will work closely with attorneys on grievance cases that are being arbitrated, prepare briefs for arbitration cases, and work with operational management.
• You will provide advice, counsel and coaching to district, store and Human Resources staff on topics such as labor contracts, discipline, payroll, benefits, scheduling and various employee relations issues related to Labor Relations.
• You will interpret and administer labor contracts with respect to grievances, wages, employee welfare, health care, pensions, union and management practices and other contractual issues; advising on the application of federal, state and local regulations and escalating issues to senior management when necessary.
• You will develop and conduct training classes on topics such as discipline, contract interpretation, grievance handling, industry updates, and other employee and labor relations topics as they relate to Labor Relations.
• You will prepare letters, memos, reports and proposals that provide information on labor contracts and Human Resources policies, programs, practices and general business correspondence.
• You will serve as department liaison for information systems, payroll projects and related task forces.
• You will cultivate and maintain professional working relationships with internal and external contacts at all levels within and outside the company.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resources or related field plus six (6) years experience in labor relations or as a human resource generalist or an equivalent combination of education and experience. Experience in retail industry preferred.

REQUIRED KNOWLEDGE

• Extensive knowledge of labor relations and human resource practices, methods and processes including, compensation and benefits, rewards, colleague engagement, employment law, employee relations, payroll and training and development.
• Extensive knowledge of labor law and collective bargaining trends.
• Knowledge of State and Federal regulations and requirements related to human resources including, ERISA, EEO, ADA, Worker’s Compensation, COBRA, Wage & Hour and other related regulations.

SKILLS/ABILITIES

• Familiarity with economic and wage data.
• Ability to operate a personal computer and related software (i.e. Microsoft Office suite).
• Ability to maintain confidentiality of information.
• Strong presentation skills.
• Demonstrated ability to develop working relationships at all levels of the organization.
• Demonstrated ability to solve complex problems and resolve conflicts.
• Strong written and verbal communication skills.
• Ability to cope with conflicting points of view.
• Ability to function under pressure and demonstrate discretion and integrity.

DEMONSTRATED COMPETENCIES

• Decision Quality - Makes good decisions (without considering how much time it takes) based on a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by other for advice and solutions.
• Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
• Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
• Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Written Communication - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Work Environment

Work is performed in a business office environment with frequent travel to off-site meetings.