What are the responsibilities and job description for the Business Development Manager REPOSTED: URGENT HIRE! position at Ramtech Electronics Limited?
Job Description
CONSIDERING CANDIDATES IN: Preference is West Coast, preferably Washington, Oregon, Denver but will consider East Coast candidates with exceptional experience.
KEY SKILLS/BACKGROUND SOUGHT:
1. Seeking an enterprise strategic account manager versus a sales manager
2. Experience with international companies such as Choate, PCL, etc.
3. Experience in RF based systems
4. Strong work ethic
Background Ramtech North America has been supplying innovative wireless solutions since 1990. With its headquarters in Nottingham, England, we started delivering solutions to the leisure industry in the UK. Nearly 30 years later, Ramtech is experiencing significant growth and adoption of our solutions particularly in North America.
From concept design through to implementation, we have a track record of delivering industry leading IoT solutions in over 20 countries worldwide, developed directly in response to the needs of our customers. Our products help clients automate and improve safety, security, operational efficiency, data insight, customer satisfaction, profitability and more.
We have a diverse and growing workforce and pride ourselves on providing an environment where collaboration is encouraged. We approach product development, software development and solutions in a highly collaborative manner.
Our mission is to expand our product range into multiple industries worldwide. To help us achieve this, we are looking for people that share our values and enthusiasm for achieving our vision. Strong entrepreneurial skills and the ability to work independently is key.
Our Vision
Empowering customers to save lives, protect assets and gain insight through industry leading innovative wireless solutions.
COVID-19 Work Methodology
Ramtech is dedicated to providing excellent work experience as well as a safe work environment. We welcome employees to work from our office as we have taken measures to ensure sufficient social distancing. As traveling is a critical component of this role, Ramtech is very conscious to reinforce and ensure work and travel is executed in compliance with standard guidelines requiring social distancing, the use of hand sanitizer, facial masks and continuous handwashing activities as communicated from the Centers for Disease Control, in addition to local, state and national health guidelines to support the safety of our employees.
Our Values
Customer 1st - Listen carefully, delight and exceed customer expectations
Can Do - Enthusiastic, positive, flexible, passionate and Open Minded
Complete Integrity - Fair, honest and have integrity
Commitment - Reliable & get the job done
Continuous improvement - Fail fast to learn fast and deliver first class outcomes
Collaboration - Generate diverse ideas, communicate and support each other for the achievement of common goals
Job Purpose
The role will involve growing and expanding our product sales through a group of distributors / resellers/ integration partners based on assigned territory across North America while also identifying direct customer relationships.
The role will help to expand our business and educate the marketplace on our software solutions which help customers automate tasks and begin the digital transformation process on construction sites.
General Requirements
1. Ensure a “one team” approach in order to achieve our sales goals.
2. Educate potential customers and the marketplace on our innovative Life Safety Solutions
3. Model the Company values pursuant to the Company Vision, mission and objectives.
4. Ensure compliance with all Ramtech policies & procedures, including health & Safety, ISO Quality Standards, Information Security, and customer codes of practice.
5. Develop and maintain key client relationships, as appropriate, in pursuant of the Sales Strategy
Sales Accountabilities
1. Deliver the Sales strategy for the designated region / territory.
2. Oversee and administer all sales activities for our product range in line with the pricing strategy, targets and forecasts, as agreed with the Vice President, North America
3. Identify and establish specific new business opportunities to develop and expand the region / territory.
4. Develop and maintain professional relationships with all clients / customers to ensure an excellent level of service and customer satisfaction.
5. In conjunction with the Vice President - North America, identify and agree achievable sales forecasts, using previous sales history and market trends to develop and build new market leads.
6. Maintain the CRM system to accurate forecasting.
7. Research, contact, present solutions within the region / territory
8. Achieve sales and profit targets as outlined by the Vice President - North America
9. Train and support new distributors with appropriate product knowledge
10. Support distributors from a sale, operational and customer service perspective
11. Where necessary, support distributors with marketing knowledge, collateral and initiatives
12. Support distributors with key influencer relationships within the designated region / territory
13. Develop and maintain an up-to-date knowledge of the key players, market share and market drivers in the relevant territory / region, through meetings with key influencers and decision makers.
14. Negotiate and manage relationships with all key customer contacts and accounts, to ensure effective trading operations and customer relations.
Standards of Performance
1. Provide a monthly report to the Vice President - North America on performance against sales, budgets, targets, stock requirements, KPI’s and contractual obligations and requirements.
2. Manage accounts and budgets to achieve and exceed sales targets, revenue & profit targets for the designated region / territory.
3. Establish region / territory sales networks for Ramtech’ s products and solutions.
4. All other objectives set by the Vice President - North America to deliver the sales strategy.
Key Experience
• Industry specific relationships with General Contractors, Fire Safety Professionals and Industry Related Integrators
• Demonstrate a professional attitude with a passion and interest in technology-based applications & solutions
• Demonstrate a proven track record in solution sales experience with exceptional commercial skills
• Demonstrate the ability to develop strong relationships with current and future partners
• Demonstrate initiative and autonomy using experience of developing a territory
Skills
• Enthusiastic, committed with strong communication and interpersonal skills.
• Self-starter, outgoing personality with excellent selling and negotiating skills.
• Proven track record of B2B sales experience in technology-based businesses such as RF / Wireless, IOT, and Security & Safety solutions
• Adaptability and willingness to continually improve and explore feasibility of new ideas and initiatives.
• Ability to work using their own initiative with a positive “can do” attitude.
• Proven and demonstrative track record in building channels and management of distributors and resellers within the region / territory
• Strong organizational and listening skills.
• Excellent IT skills – Word, Excel, PowerPoint, CRM and associated presentation software
• Experience of added value technical products / solutions, preferably with a technical bias
• Strong academic background, preferably to degree level in a business management, sales or marketing
• Strong commercial & negotiation skills
Values & Personal Qualities
• Strong alignment to our company values
• Strong closing & negotiation skills
• Self-motivated with drive and enthusiasm
• Results driven, with a demonstrable experience of growing sales and building relationships.
• Need to be able to travel extensively in the North America
• Valid Drivers licence
• The ability to obtain Security Clearance is desirable
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
· Occasionally/Frequently/Continually required to talk or hear
· Occasionally/Frequently/Continually required to sit
· Occasionally/Frequently/Continually use a keyboard
· Occasionally/Frequently/Continually required to lift/push/carry items less than 25 pounds/ up to 25 pounds
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must complete the entire application and answer ALL questions and any applicable assessments for consideration.
Company Description