What are the responsibilities and job description for the Billing Coordinator position at Randstad?
Contract to possible perm role
Onsite position
Pay $23 to $25 an hour
Job Summary:
We are seeking a highly organized and communicative Billing Coordinator to manage our billing processes, ensuring accuracy and efficiency. This role requires strong interaction with customers, both via phone and written communication, as well as collaboration with internal teams. The ideal candidate will possess proficiency in Google Suite and Excel, excellent math skills, meticulous attention to detail, and the ability to effectively multitask.
Responsibilities:
- Billing Processing: Process daily billing for both Steep Slope and Low Slope products, including special registers.
- Credit Processing: Manage various credit types, including warranty, Habitat for Humanity, deduction, and returned material credits.
- Invoice Resolution: Collaborate with Pricing Administrators to resolve invoice discrepancies related to quotes, temporary pricing, and freight charges.
- Deduction Reporting: Generate daily reports on unauthorized deductions for Pricing Administrators and the Manager.
- Deduction Investigation: Investigate deductions within three days to determine the root cause, working with internal and external customers, including Pricing Administrators and Sales representatives, to resolve issues.
- Data Management: Maintain accurate deduction tracking data in PeopleSoft.
- Customer Service: Answer incoming phone calls, direct customers to the appropriate departments, and respond to emails sent to the centralized Billing Team email inbox.
Requirements:
- High School diploma required; Bachelor’s degree preferred.
- 2-5 years of related experience in billing or a similar role.
- Excellent computer skills, including proficiency in Google Suite and Excel.
- Strong customer service skills and professional phone etiquette.
- Strong mathematical skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize 1 effectively
Salary : $23 - $25
