Quality Manager

Sustainability, plastic pollution, and climate change have never been more at the forefront of our world as they are today. 

At Ranpak, sustainability has been in our DNA since our founding in 1972. Ranpak’s goal then was to create the first environmentally responsible system to protect products during shipment and today, our mission remains the same: To deliver sustainable packaging solutions that help improve supply chain performance and costs, reduce environmental impact, and support a variety of growing business needs globally. The development and improvement of materials, technologies (such as automation) and total solution systems have earned Ranpak a reputation as an innovative leader in eCommerce and industrial supply chain solutions.

Ranpak’s customers span across a variety of industries including automotive parts, electronics, eCommerce, machinery and home goods. Our customers include Amazon, IKEA, Sephora, Misfit Market and BMW.

Ranpak’s corporate headquarters are in Concord Township, Ohio with European and Asia Pacific headquarters in Eygelshoven, the Netherlands and Singapore City, Singapore, respectively. Automation is located in a state of the art new facility in Shelton, CT. 

Ranpak Holdings Corp. is a New York Stock Exchange listed company (NYSE: PACK).

Summary

Directly responsible for all quality related matters for NA Automation. QM is both tactical and strategic based on project needs. QM role is both external facing (supplier, customer, etc.) and internal facing (plant quality issues, service issues, etc.). QM is responsible for automation equipment.
QM is directly reporting to the Director Global Quality.

Essential Duties & Responsibilities

• Building and managing the Automation Quality team.
• Implement, manage, and maintain ISO Quality system co-ordinate with different departments.
• Handle all customer complaints on machines, and visit customer sites, as needed.
• Prepare and present metrics for Management Review.
• Participate and drive Corrective Action Request system, root cause analysis, etc.
• Responsible for Non-conforming Material. Participate in defective material review board and drive re-solution working with plants.
• Participate in New Product Introduction process, meetings, product qualification and design reviews/ meetings. Provide feedback from DFSS and lean concepts.
• Work with Engineering to develop component and equipment test plans and inspection procedures.
• Develop and drive reliability testing of Automation equipment.
• Facilitate QA inspection checklists, inline quality checks, End of Line quality checks.
• Monitor in-house and outsourced component fabrication and production equipment, and provide technical support to improve and maintain quality and reliability.
• Pro-actively address issues, drive org. culture change from quality aspect.
• Support quality functions such as incoming component inspection, equipment inspection, internal auditing, testing, investigation of customer complaints and root cause analysis.
• Work closely with global quality teams.
• Perform supplier quality audits, as required.

 Qualifications

• Bachelor's degree in Engineering (B. E.) from four-year college or university.
• of 10 years’ experience in Quality function (with increasing responsibility).
• Required experience managing team of 2-3 members – office and production members.
• Required understanding of ISO 9001 requirements.
• Proficient in the use of computer applications, for example: MS Word, Excel, Outlook, etc.
• Hands-on working etic
• Certified Quality Engineer or Certified Quality Manager a plus.
• Excellent communication skills at different levels of org.
• Strong problem solving and critical thinking ability.
• Understanding of DFSS principles and lean thinking.

Physical Demands

• Ability to sit for long periods of time.
• Ability to stand, walk, and use hands to handle, feel or finger for periods of time.
• Ability to lift up to 25 pounds.
• Travel up to 25% - globally, US plants and to customer sites.

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.