What are the responsibilities and job description for the Office Manager position at Rapid City Dental Clinic?
Are you a people person? Do you have a passion for delivering exceptional customer service? Rapid City Dental Clinic is looking for an Office Manager to join our team! We are a patient-focused dental practice dedicated to delivering the highest quality dental services in a welcoming and friendly environment.
What we’re looking for:
- Excellent communication skills, both in-person and online
- A friendly, welcoming demeanor with a strong desire to make patients feel at ease
- Confidence and skill in multitasking
- A strong work ethic and personal integrity
Responsibilities of the position include, but are not limited to:
- Greet and assist patients and their families with a smile
- Manage appointment scheduling and patient check-ins/outs
- Handle phone calls, text messages, and emails with professionalism
- Process patient payments and maintain payment information in accordance with HIPAA
- Verify insurance
- Submit insurance claims and process incoming insurance payments
- Reconcile daily end-of-day reports
- Maintain A/R for patients
- Process employee payroll
The ideal candidate will possess the following knowledge, skills, and abilities:
- Excellent attention to detail and financial accuracy
- Strong ability to prioritize and manage multiple detailed tasks
- Professional, warm, courteous communication skills with our patients, their families, and your co-workers through all communication platforms
- A sufficient understanding of Microsoft Office
- Comfortable with A/R collections processes
Preferred qualifications:
- High school diploma or equivalent
- Strong communication and interpersonal skills with an ethical mindset
- Organized and detail oriented
- Strong communication and interpersonal skills with the ability to build rapport with patients of all ages and backgrounds
If you are a motivated individual looking to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity as the Office Manager at RCDC!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 34 – 36 per week
Benefits:
- Employee discount
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Office management: 1 year (Required)
Ability to Commute:
- Rapid City, SD 57702 (Required)
Work Location: In person
Salary : $20 - $25