What are the responsibilities and job description for the Billing Supervisor position at Ravenwood Health?
Ravenwood Health offers an incredible trauma informed care culture along with a competitive benefit package that includes: a flexible work culture, insurance on day one of employment, three weeks’ paid vacation, seven sick days, four wellness days, eight paid holidays, and employee wellness programs.
The Billing Supervisor is responsible for providing supervision and support to all Billing Department personnel to ensure all client and claim information is accurately entered for each Ravenwood Health client to collect payment for every service provided from the correct payer(s) in a timely manner. The supervisor works closely with Ravenwood Health team members to maintain billing standards and ensures that a professional and courteous atmosphere is maintained with all clients and Ravenwood personnel.
Billing Supervisor Key Responsibilities:
- Supervise the day-to-day activities of the billing department to ensure that all billing is being done accurately and on a timely basis
- Review monthly reports, including but not limited to aging, out of county, and filing
- Monitor outstanding self-pay balances and send to collections as needed
- Complete error reports and assigns to billing staff as needed
- Implement efficiency plans and department procedures to provide and maintain accuracy
- Provide goals and planning for updating and improving the billing department
- Provide management with updates on failed activities and claims
- Assistant clinical staff with billing issues as needed
- Ensure the billing module in the agency’s EHR is up to date
Knowledge, Skills, and Abilities:
- Thorough understanding of medical billing (Medicaid, Medicare, Private Insurance, etc.), regulations, collections, payment posting, and revenue cycle
- Working knowledge of CPT, ICD-10, and HCPCS codes, as well as diagnosis coding
- The ability to solve problems and project solutions based on short and long range planning
- The ability to supervise a team of hybrid billing specialist
- The ability to add, subtract, multiply, divide and compute calculations and percentages
- Must have excellent written and verbal communication skills
- Ability to prioritize effectively and work independently
Education and Experience:
- Advanced knowledge of Microsoft Word and Excel including formulas and tables
- Associate or Bachelor’s Degree and a minimum of 3 years of experience in medical billing/coding. In lieu of a degree, 5 years of progressive medical billing/coding experience will be considered.
- Experience supervising a team and leading initiatives is preferred
- Previous experience with CareLogic by Qualifacts is preferred
- Certified coder is preferred.
Benefits Include:
- Competitive Salary: We offer a salary package that reflects your skills, experience, and contributions.
- Generous Time Off: Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.
- Comprehensive Benefits: Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones.
- Financial Security: Take advantage of perks like mileage reimbursement, a flexible spending account, a 401k with company match, and short- and long-term disability insurance. We prioritize your financial health and future stability.
- Supportive Environment: Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.
- Staff Wellness Therapist: access to a staff wellness therapist provides our staff with support in a confidential and comfortable environment.
About Ravenwood Health:
Ravenwood Health is a private nonprofit, trauma informed agency that strives to provide a safe and compassionate community that supports and respects the unique journey of each person's path to healing, creating hope for all those who walk through our doors. We build hope, empower individuals and families, and strengthen our neighborhoods through mental health and addiction services.
EEO Statement:
Ravenwood Health is firmly committed to prohibiting discrimination based on the basis of race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.
