Recruiting Coordinator

Job Description

Responsibilities : Carry out routine recruitment support tasks and assist others by following established procedures. Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc. Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately. Carry out a range of complex onboarding and / or offboarding processes (for example, enhanced vetting procedures or the calculation of severance payments) to ensure accurate, efficient, and timely completion. Support the creation of assessment centers; adjust content as directed; draft documentation; record assessment observations; and provide feedback to line management. Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses. Respond to routine requests using form letters or emails; respond to more unusual requests by editing templates to create customized responses. Check candidate applications to identify and remove those that do not meet the essential skills and experience requirements of the position. Add data to the database of potential candidates for management and professional roles using established talent attraction and engagement processes and tools. Support recruitment campaigns in planning and content. Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills : Uses clear and effective verbal communications skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies. Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives. Supports business processes with guidance but not constant supervision by understanding and effectively using standard office equipment and standard software packages. Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making. Works with guidance (but not constant supervision) to motivate all employees to learn, grow and develop so that they can obtain the knowledge and experience they need to help the organization reach its goals. Works with guidance (but not constant supervision) to ensure the organization can recruit people with the skills it needs to achieve competitive advantage, while also balancing its resources in order to meet short-term and long-term strategic goals. Works at an intermediate level to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works with guidance. Works with guidance (but not constant supervision) to ensure that the organization manages its employee relations within a clear framework that embodies corporate values and policies, while also complying with all legal requirements. Works at an intermediate level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works with guidance. Works at an intermediate level to navigate customer conversations by leveraging the four parts of a service conversation : open, learn, reply, and close. Typically works with guidance. Works at an intermediate level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works with guidance. Works with guidance (but not constant supervision) to select, deploy and get the best results from the most appropriate office system. Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives. Works at an intermediate level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works with guidance.

Education

Bachelor’s : Business Administration, Bachelor’s : Human Resources Management, Bachelor’s : Organizational Behavior Studies

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to :

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.