Lead Setter

ATTENTION: OFFICE MANAGEMENT & INSIDE SALES PROFESSIONALS WHO ARE LOOKING FOR A REWARDING LEAD SETTING POSITION IN THE REMODELING INDUSTRY.

Re-Bath, the nation's leading complete bathroom remodeler, is seeking passionate Lead Setters / Office Managers to join our team!

Re-Bath Chicago is a locally owned and operated franchise. The owners of the business are actively involved every day and are committed to the success of the organization. Our business is rapidly expanding so we are seeking talented office management / inside sales professionals to assist in selling our bathroom remodeling projects in the greater Chicagoland area, including the city of Chicago and west, southwest, and south suburbs and near rural areas.

The primary function of this position will be to turn the leads we receive from various channels into qualified appointments and start the initial selling process with the prospective customer. Other responsibilities will include general office management activities. We are looking for individuals who can adapt to varying tasks, consistently solve problems in new and innovative ways, and are not afraid to act on their own ideas and initiatives.

Here's what you can expect:

- Comprehensive training and development to excel in your role

- Re-Bath certification for Lead Setters

- Industry-leading compensation package

- Opportunities for growth and advancement

Your responsibilities will include:

- Handle incoming and outgoing phone calls for prospective customers/leads, and schedule appointments for our Design Consultants to meet with customers in their homes

- Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform

- Schedule Installations and coordinate any rescheduling as needed

- Provide assistance to customers entering the showroom

- Provide support in office administration and customer service

- Learn and implement the Re-Bath Franchise Sales system, tools, training, and resources

Lead Setters need to possess the following traits:

- To be tenacious, competitive, and relentless when striving to attain their goals

- Can adapt to and diagnose customer needs quickly

- A successful Lead Setter will be an engaging and persuasive communicator who connects quickly with people

- Our Lead Setters are expected to act independently, with a sense of urgency and have the confidence to handle a variety of challenges; they will be trusted to make their own decisions and carry out initiatives

Qualifications:

- A minimum of 2-3 years of customer service experience

- Excellent verbal communication skills

- Proficient in MS Office Word, Excel, and Outlook

- Experience working with CRM software preferred

- Attention to detail with effective time management and organizational skills

- Friendly, enthusiastic, and customer-service oriented

- Self-motivated and strong work ethic

- High school diploma or GED required

We offer competitive wages that include bi-weekly pay, health benefits, 401k, and 401k matching and/or profit sharing. Advancement opportunities exist, including the potential to be promoted to design consultant (if interested, not required).

Take the next step in your career – apply now to become a certified Lead Setter with Re-Bath!

Job details:

- Job type: Full-time

- Monday to Friday, approximately 9am to 5pm

- Occasional Saturdays

- Must be in the office every day

- Pay: $20-25/hour

- Benefits:

- Health insurance

- Dental insurance

- Vision insurance

- 401k

- Compensation package:

- Potential bonus opportunities after tenure

- Promotion opportunities

- 401k matching and/or profit sharing

- Work location:

- Must be in the office every day

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Bonus opportunities

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Romeoville, IL 60446 (Required)

Ability to Relocate:

• Romeoville, IL 60446: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $25