What are the responsibilities and job description for the Medical Office Assistant/Receptionist position at Reaching Resolution?
Medical Office Assistant/Receptionist
About us
Reaching Resolution is a private counseling practice that provides excellent care in a comfortable environment with providers who truly care about their clients.
We are hiring a self-directed and compassionate Medical Office Admin/Receptionist to assist with the daily administrative and reception operations. As the first and last experience our clients have, the medical office assistant plays a key role in our practice.
This position requires Monday-Friday working hours with the option of 10-6, 10:30-6:30 or 11-7.
This is a contract job initially with the potential of becoming a full-time position within the practice.
Responsibilities
- Answer calls; return voicemail and emails from new and existing clients
- Assist with daily administrative tasks for the practice's Owner
- Create and update client records
- File insurance claims
- Monitor level of supplies and order new ones as needed
- Bill clients as needed; collect copays, deductibles, fee payments at time of service
- Follow up on insurance claims when needed
- Keep waiting and reception area tidy and welcoming
- Check clients in/out of their appointment and schedule next appointment
- Maintain client confidentiality and function within the guidelines of HIPAA
Skills
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
- Experience working in a medical setting preferred
Reaching Resolution provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Types: Full-time, Contract
Pay: From $17.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Application Question(s):
- When are you able to begin?
- Would you be interested in a permanent position if it became available?
Experience:
- Customer service: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $17