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Patient Accounts Specialist

Reading Emergency Unit Inc.
Hillsdale, MI Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/28/2025

Job Posting: Patient Accounts Specialist

Overview
We are seeking a detail-oriented and motivated Patient Accounts Specialist to join our dynamic team. The ideal candidate will play a crucial role in managing client accounts, ensuring customer satisfaction, and fostering long-term relationships. This position requires strong communication skills, a proactive approach to problem-solving, and the ability to work collaboratively within a team environment.

Qualifications:

  • High School Diploma or GED (Mandatory)
  • EMS license - State of Michigan (Preferred)
  • Certified Ambulance Documentation Specialist Certification (within 1 year of hire date)
  • Certified Ambulance Coder Certification (within 1 year of hire date)

Reports to: Executive Director

Responsibilities:

#. AccuMed/EMS|MC Liaison

o Process run reports & forward to AccuMed/EMS|MC

o Update AccuMed/EMS|MC with new employee data

o Assist AccuMed/EMS|MC with Medicare & Medicaid re-validation

o Contact crews as needed for additions/corrections to reports

o Obtain face sheets or look up insurance information

o Process daily reconciliation reports from AccuMed/EMS|MC

o Monitor payment processing

#. Schedule & dispatch transfers and wheelchair trips as needed during business hours

#. Update transfer line programming to appropriate call taker

#. QA/QI

o Mark calls as appropriate for QA as they are processed for billing

o Prepare agenda and review list for QA committee

o Maintain minutes for QA meeting

#. Other duties:

o Process run exceptions returned from AccuMed/EMS|MC

o Process subpoenas

o Reply/process request from credit bureau

o Reply to record request as appropriate

o Process wheelchair trips for payment

o Obtain & process third party payers for wheelchair trips

o Post payments as received

o Monitor accounts receivables for current payments

o Process daily deposits & prepare reports

o Get mail (both at office & post office)

o Open & forward to appropriate person

o Prepare monthly billing reconciliations

o Prepare monthly run reports for Executive Director

o Prepares monthly report for Board of Directors

o Prepare annual reports as needed

o Renew SAM.GOV annually

o Verify non-exclusion of new and existing staff in the OIG exclusion database

o Other duties as assigned

Salary:

Competitive compensation package depending on qualifications and experience.

Schedule:

  • Monday to Thursday, 08:00 – 17:00

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift
  • Overtime

Work Location: In person

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