What are the responsibilities and job description for the Medical Office Administrative Assistant position at Rebound Medical?
Durable Medical Equipment Company in Danbury, CT is seeking a Medical Office Administrative Assistant.
- $18-20/hr based on experience
- Full-Time
- Gym Stipend
- 401-K
- Health Insurance
- Bonus Pool
- PTO
Company Overview
Rebound Medical Systems is a leading provider of durable medical equipment (DME) solutions serving the healthcare needs of patients across 13 states and growing. With a focus on specialized products, exceptional customer service, and innovative solutions, we are committed to improving the outcomes and the lives of our patient customers.
Duties Include
- Enter new patient demographic information in the computer system.
- Check patient eligibility and benefits on-line and over the phone.
- Determine if equipment needs pre-certification and obtain pre-certification when needed.
- Communicate with internal sales reps and operation personnel on a regular basis regarding status of our equipment.
- Answer incoming phone calls and assists patients/insurance companies, directs calls to the appropriate party or takes messages.
- Make initial calls to patients explaining our product in-depth, its benefits, and the out of network benefit process.
- Contact the operations team to inform them when a patient is ready to be contacted to schedule a deployment of our equipment .
- Assist with other miscellaneous tasks as needed-copying, scanning, & data-entry.
Position Requirements
- 2 years in customer service.
- Prior medical office experience preferred.
- Exceptional verbal and written communication skills.
- Ability to work at a fast pace with minimal supervision.
- Team player and adaptability to change.
- Task prioritizing and strong attention to detail.
- Ability to remain calm and even tempered in stressful situations.
- Heavy phone contact experience with patients and insurance companies.
- Ability to perform repetitive tasks with a high degree of accuracy.
- Must be computer savvy and possess quick typing skills.
- Ability to maintain positive patient relationships.
Work Remotely: No
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $18 - $20
