What are the responsibilities and job description for the Business Office Manager position at Rebound Orthopedics & Neurosurgery?
Job Description
Job Description
Rebound is looking for a full-time Business Office Manager to oversee all of our billing, accounts receivable, and collection activities. This position is also responsible for the supervision of billing and collections staff, and achieving cash collection and AR goals. You will work with other department leads to ensure compliance with all financial, regulatory, and other requirements.
Responsibilities :
- Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
- Leadership of Business Office staff to ensure productivity, smooth and efficient operations, turnaround times, prioritization of tasks, and delegation of resources
- Interacts with billing team and payers to define billing requirements and ensures prompt payment of claims
- Relay any concerning issues for registration, patient insurance, billing and collections, and data processing to ensure accurate patient billing and efficient account collection to supervisor.
- Run regular audits to find errors and ensure that protocols and procedures are followed.
- Analyze and report on month end staff performance dashboard.
- Develop and implement new procedures to improve the quality and quantity of work processed.
- Ensure policies are communicated and administered consistently.
- Work in conjunction with Controller on unclaimed property research and reporting to ensure state deadlines are met.
- Work with reception, registration, call center and clinical staff to communicate current insurance and policy challenges
- Work with Director on goal setting and strategic planning.
- Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
- Perform other duties as assigned.
Requirements :
Typical Physical Demands :
Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate a calculator, telephone, copier and other office equipment as necessary. It is necessary to view and type on computer screens for long periods.
Typical Working Conditions :
Works in close proximity to business office personnel within limited workspace as well as remotely. Interaction with others and phones is often disruptive. Tasks are of minimal hazardous conditions.
Proud to Offer :
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!
