What are the responsibilities and job description for the Order Fulfillment Specialist position at Red Lobster?
Company Overview: At Red Lobster, we're committed to providing an exceptional dining experience for our guests. As a To Go Specialist, you'll play a crucial role in enhancing our takeout service.
Job Description: We're seeking a highly organized and customer-focused individual to join our team as a To Go Specialist. Your primary responsibility will be to ensure that our guests receive their orders efficiently and accurately.
Responsibilities:
- Enhance guest's takeout experience by offering personalized service and food and drink suggestions;
- Take accurate orders and assemble prepared food and drink orders;
- Walk orders to guests inside and outside the restaurant for curbside pickup;
- Manage transactions and maintain a clean and organized workspace.
Required Skills and Qualifications: To succeed in this role, you'll need excellent communication skills, attention to detail, and the ability to work well under pressure. Previous experience in customer-facing roles is preferred but not required.
