Tasting Room and Bistro Supervisor

Job Title: Tasting Room and Bistro Supervisor

Location: Red Newt Cellars, Hector, NY

Red Newt Cellars has been a leading player in the Finger Lakes wine and culinary scene for over 25 years. And 2025 is going to be, with your help, the best year yet! We focus on creating exceptional wines that are reflective of our region and vineyards, serving delicious foods from our local farms, creating lasting relationships with our guests, and providing a work environment for our team members that is rewarding, invigorating and respects a healthy work and family life balance.

There are multiple aspects to the service and personality of Red Newt:

- The winemaker and cellar team produce exceptional wines from our local growers making the work of our tasting and service team enjoyable and rewarding.

- Our wine servers can taste, learn and experience the excitement of the Finger Lakes wine region through educational and rewarding relationships with one of the best teams in the Finger Lakes.

- Our culinary team produces foods that are centered around local farms and producers and are presented with elegant simplicity.

- In the Bistro, our guests experience the joy of wine and food through our wine flight program paired with foods that are inspired by the wines and the region.

- Long term customer relationships are built through membership in our wine clubs and engagement in exclusive club events and offerings.

- We build community through intimate special events, such as wine-paring dinners and private evening group events in our elegant dining space.

The Tasting Room and Bistro Supervisor will be responsible for training, inspiring, and leading our service team to create exceptional and memorable experiences for every guest. Achieving this goal will require:

- Tasting, retail, and bistro spaces look beautiful and clean throughout the day

- The tasting room team has all that they need in terms of materials, resources and training to provide guest experiences that exceed expectations.

- The bistro service team is well-informed and equipped to provide customers with an elevated and inspired experience.

- The nuts and bolts of inventory, stocking, register management and displays are attended to and run smoothly and efficiently.

- The service team is supervised and supported throughout the workday to ensure that operations and service run smoothly, while also keeping staffing levels appropriate

This position is one that offers an opportunity for learning and growth. Supervisor works closely with the management team and plays a pivotal role to support the Owner & Founding Winemaker in delivering experiences that support the goals and philosophy of Red Newt.

Mastery in areas of leadership, staff management, accountability, and service leads to the opportunity for senior level management role with Red Newt Cellars.

Skills Required:

- Excellent customer service

- Wine knowlege

- Computer skills: Excel, Word, Point of Sale

- Ability to learn and thrive

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift

Work Location: In person

Salary : $20 - $26