What are the responsibilities and job description for the Help Desk Analyst position at Red Oak Technologies?
Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.
**Candidates must be able to work onsite at client site, 5 days a week**
Helpdesk Analyst
- Technical Support, 2 years, Is Required
- Written Communication, 2-5 years, Is Required
- Mac OS X, 2-5 years, Is Required
- Time Management, 2-5 years, Is Required
- Communication Skill, 2-5 years, Is Required
- Problem Solving, 2-5 years, Is Required
- iOS 2-5 years, Is Required
Additional Preferred skills
• Certified Support Professional
• Cisco CCNA certification
• CompTIA A certification
• Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
