Housekeeping Assistant Property Manager

At Red Rock Vacation Rentals, we don’t just manage properties—we create experiences! We’re on the lookout for a bilingual (English/Spanish) Assistant Property Manager who’s ready to bring energy, passion, and positivity to our award-winning team. We’re a fast-growing, employee-focused company that takes pride in cultivating a supportive, fun, and collaborative culture built on trust, respect, and teamwork. We celebrate your talents, encourage your growth, and strive to make our workplace a positive and inspiring environment where you can thrive!

In this role, you’ll work closely with our Vacation Rentals Housekeeping Manager, managing inspections, creating efficient systems, and supporting our contracted cleaning vendors with training and coaching. You’ll also handle scheduling, conduct quality control inspections, and communicate with property inspectors, owners, and cleaning teams to ensure smooth operations.

We’re seeking someone with strong organizational, computer, communication, and customer service skills. A critical thinker that works well independently and as a supportive team member. Applicants must be willing to use their own vehicle. Although regular field visits are not required, gas mileage will be reimbursed for any property-related trips.

Ready to love where you work? At Red Rock Companies, we’ve earned the title 'Best Place to Work,' and we can’t wait to show you why!

Schedule: Presently Monday through Friday, 8:30 AM - 5:00 PM. May require occasional weekend duties.

Responsibilities

• Assist the Housekeeping Manager with any duties or projects that may arise
• Communicate with cleaning vendors on a daily basis to ensure timely cleaning appointments are kept, in English and Spanish.
• Ensure sufficient cleaning supplies and materials for all upcoming cleaning appointments
• Analyze and update data across multiple platforms
• Respond to guest requests and complaints related to housekeeping services
• Assist housekeepers and their duties in instances of need and emergency
• Develop and implement cleaning standards and procedures to ensure consistency and quality
• Manage and oversee all cleaning appointments with the given software used to orchestrate all housekeeping responsibilities
• Screen and interview potential new cleaning businesses to work with Red Rock
• Onboard new cleaning companies to ensure they have the proper instruction and understand cleaning standards
• Conduct regular training sessions for housekeeping staff to ensure that they are up-to-date on cleaning techniques, safety procedures, and company policies
• Collaborate with other departments to ensure smooth operations, that leads to owner and guest satisfaction
• Coordinate last minute cleaning appointments with the guest services team

Skills

• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Self-disciplined and self-motivated
• Ability to be resourceful and proactive when issues arise
• Professional written and verbal communication skills
• Excellent organizational skills
• Professional in attitude and appearance
• Customer focus and bottom-line orientation
• Proficiency in typing, computer software, and Google G Suite (Google Drive, Sheets, Docs, Calendar)
• Comfortable working independently at a computer for long periods, as the role is approximately 80% computer-based and 20% in the field.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you converse and write proficiently in both English and Spanish?

Are you willing and able to use your personal vehicle for short business trips? Mileage reimbursement will be provided.

Language:

• English & Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $16 - $20