Product Analyst

Product Analyst 

Reports To: Sr. Product Manager 

Location: Chicago, IL 

Environment: Onsite 

Status: Exempt; Salaried 

Who We Are: 

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. 

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. 

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. 

Purpose of Your Work: 

As a Product Analyst you will bring your passion for data-driven product development to our core business area, enabling our product and engineering teams to prioritize features that delight customers. Your responsibilities will focus on collecting and analyzing product performance data, conducting user research, and translating insights into actionable recommendations. You'll track key performance indicators, monitor market and competitor dynamics, and collaborate closely with Product Managers and Engineering leads to develop comprehensive feature requirements and product roadmaps. Through detailed user surveys, performance dashboards, and strategic analyses, you'll help shape product strategy by identifying opportunities for enhancement, prioritizing feature development, and communicating critical insights that drive technology investment and product innovation. 

How You Make a Difference Everyday: 

• Collect and analyze data related to product performance, user behavior, and market trends  

• Create reports and dashboards to track key performance indicators (KPIs) and provide insights to the product, engineering, and business teams 

• Conduct user research, surveys, and interviews to gather feedback and understand user needs  

• Collaborate with Product Managers and Engineering leads to prioritize features, enhancements, and bug fixes  

• Assist in the development of product roadmaps and feature requirements, including writing users stories, functional specifications, and workflow diagrams  

• Monitor competitor products and market dynamics to identify opportunities and threats  

• Communicate findings and insights to the product team to inform product strategy and decision-making 

You’ve Got This? 

• Proficient knowledge of SQL (incl. aggregate functions, joins, etc.) or other structured programming language(s) (e.g. Python, R, JavaScript) 

• Experience designing and implementing highly visible, complex, and innovative analytical solutions that drive business decision making 

• Demonstrated success influencing senior level stakeholders on strategic direction based on recommendations backed by in-depth analysis 

• Previous experience in software product management, business analysis, and/or competitive market intelligence 

• Strong interpersonal skills, with an ability to rapidly develop and cultivate trusted relationships with peers, partners, and key influencers? 

• Growth mindset and positive “can do” attitude 

• Exceptional written and verbal communication skills, and excellent attention to detail? 

• Bachelor’s degree in computer science, business, economics, mathematics, or other related field 

What We Offer: 

• Access to experts and resources for your Learning & Development journey 

• Opportunity for internal mobility 

• Employee referral bonus program  

• Employee Resource Groups (ERGs) 

• Annual fundraising and volunteer events to give back to communities 

• Paid time off, floating holidays, time off to volunteer and rollover 

• Paid parental leave  

• Medical, dental, vision and 401k plans (with match) 

• Flexible spending account, mass transit and dependent care plans available 

• Health savings account, with a annual company contribution for plan participants 

• Short-term and long-term disability; life insurance policies subsidized by company 

• Additional benefits including pet insurance, accident care, access to legal advice and more 

• Additional benefits including pet insurance, accident care, access to legal advice and more 

Work Schedule: 

This position is full-time and onsite Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. 

Redwood is an equal opportunity employer.  Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources.  The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.