Front Desk Receptionist

Job Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. A background in hospitality management or guest services is preferred.

Responsibilities

• Greet guests warmly upon arrival and check them in efficiently.
• Manage phone systems, answering calls promptly and directing them to the appropriate departments.
• Handle guest inquiries and resolve issues to ensure a positive experience.
• Maintain accurate records of guest information and reservations.
• Assist with night audit procedures as needed, ensuring all financial transactions are accurately recorded.
• Provide information about local attractions, services, and hotel amenities.
• Collaborate with other departments to enhance guest relations and overall satisfaction.
• Uphold the highest standards of cleanliness and organization at the front desk area.

Skills

• Excellent customer service skills with a focus on guest relations.
• Proficiency in phone systems and front desk operations.
• Multilingual abilities are a plus, enhancing communication with diverse guests.
• Strong organizational skills with attention to detail in managing reservations and inquiries.
• Experience in hospitality management or hotel management is preferred.
• Ability to work independently as well as part of a team in a fast-paced environment.

Join our team as a Front Desk Receptionist where you can make a difference in our guests' experiences every day!

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 25 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person

Salary : $14 - $15