RN Staff Development Coordinator

POSITION SUMMARY:

Plans, develops directs and coordinates the orientation and in-service education program for all nursing employees to include staffing; assists other department managers as required. Actively involved with the planning, development, organization, implementation, coordination, and direction of the quality assurance and assessment program designed to enhance the quality of resident care, in accordance with current rules, regulations, and guidelines that govern the long term care facility. Involved in human resources aspects of the facility including recruitment and retention of employees as well as employee counselling and progressive disciplinary actions. Coordinate CNA class.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned

• Assesses department needs for training and responds accordingly.
• Orients new staff members and provides on-going training for employees.
• Schedules training programs and in-services for all employees.
• Lecture’s and demonstrates procedures, using slides, video, power point and charts; uses outside consultants/speakers when possible.
• Observes employees in practical application of procedures and does one-to-one training as needed.
• Maintains appropriate documentation of orientation and in-service training for all employees.
• Follows through with new employees at regular intervals to determine need for additional training and support.
• Communicates department needs to Director of Nursing and coordinates services within department need, scheduling and budget.
• Gives input to Director of Nursing regarding budget needs.
• Evaluate programs, propose and effect changes as necessary to improve programs and assure compliance
• Communicate revised plans and changes to facility management to maintain awareness.
• Coordinate concurrent review studies performed within the quality assurance program, prepare resulting reports as required.
• Develop and implement appropriate plans of action to correct identified deficiencies.
• Represent the facility at and participate in meetings as directed.
• Assist in developing follow-up procedures for monitoring identified problem areas.
• Maintain a reference library of written quality assessment and assurance material, laws, etc., necessary for complying with current standards and regulations and that will provide assistance in maintaining quality resident care.
• Make written and oral reports/recommendations to the Director of Nursing and Administrator, as necessary/required, concerning the operation of the quality assessment and assurance department.
• Assist in identifying and classifying procedures in which potential exposure to blood/body fluids may occur. Update as necessary.
• Coordinates employee service awards and recognition programs.
• Monitors safe working practices; provides education and coordinates with Safety Committee for corrective/preventive actions.
• Maintains effective communication with residents, families and facility staff.
• Communicates with and educates staff on any new procedures.
• Assists with development of procedures using job analysis technique.
• Stays current in standard practices through communication with Health Department, C.D.C., etc.
• Develops and posts work schedules at least two weeks prior to schedule start.
• Contacts replacement personnel and modifies schedule when required.
• Maintains a current listing of employee contact numbers for call-in.
• Coordinates time off requests with Director of Nursing
• Notifies Director of Nursing of short staffing situations
• Maintains a record of employees that miss shifts/late and produces report.
• Conducts job responsibilities in accordance with the standards set out in the Employee Handbook, facility policies and procedures, applicable federal and state laws, and applicable professional standards.
• Ensure Safety for all Residents
• Perform other tasks as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• Graduate of accredited RN School of Nursing
• Valid RN license in State of Alabama
• Two years of nursing experience preferred to include teaching/instructional experience
• Human resources experience preferred

Knowledge, Skills and Abilities:

• Skilled in motivating and directing the workforce.
• Ability to work cooperatively as a member of a team.
• Ability to communicate effectively with the residents and their family members, and at all levels of the facility.
• Ability to react decisively and quickly in emergency situations.
• Knowledge of training techniques for clinical staff.
• Ability to maintain confidentiality.

Customer Service Requirements:

• Solicits resident/family feedback to understand their needs and the needs of the community.
• Work efforts reflect a passion for exceeding customer expectations.
• Be responsible by taking ownership of Quality Care that shows dedication to serving our resident’s lives through empathy and compassion.
• Demonstrate commitment to interpersonal excellence through professional greetings, proper telephone etiquette, common courtesy, a professional attitude and appearance.
• Enriches the facility culture by having fun.
• Recognizes the benefit of team collaboration. Shows respect for fellow employees by working together to get the job done.
• Effectively addresses resident/family members concerns and resolves conflict in a manner that is fair to all.