What are the responsibilities and job description for the Configuration Management Analyst position at Regions?
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Configuration Management Analyst will be responsible for implementing, supporting, and maintaining configuration records within the Configuration Management Database (CMDB) environment. This position will create, review, and analyze release and change data. This role will work closely with the Configuration Function Manager to coordinate interaction between engineering, testing, development, asset and change management teams to ensure appropriate changes are efficiently implemented.
Primary Responsibilities
Ensures the integrity and accuracy of Configuration Information (CI) records are within Configuration Management Database (CMDB)
Populates database field to capture accurate data
Assists in coordinating and facilitating Configuration Audits
Supports coordination, tracking, planning, scheduling, and building components utilizing configuration management tools
Monitors and helps enforce desired configurations to promote operation efficiency
Aids in preforming reviews, developing processes and documentations to ensure integrity of Configuration Records within the CMDB environment
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
Bachelor’s degree in in Configuration Management, IT Service Management, Change Management disciplines or in a related field
Or High School Diploma/GED and four (4) years of relevant experience
Preferences
Certifications within the Configuration Management, IT Service Management, Change Management disciplines, or related field
Experience in Change/Release Management, CI/CD, automation, and DevOps
Experience with IT Service Management tools, Visual Basic, PowerBI, and Structured Query Language (SQL)
Skills and Competencies
Ability to handle multi-stream requests, prioritize commitments, and manage time effectively
Ability to learn additional systems as needed
Ability to utilize automation to enhance workflow and processes
Ability to work autonomously, with direct guidance
Experience with writing requirement documents and documenting processes
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong verbal, written communication, and organizational skills
Strong attention to detail
Working knowledge of configuration management principles
This position is currently offsite in Birmingham AL, Nashville TN, Atlanta GA, or Charlotte NC and associates will work from their home primarily. They may be expected to go on site for meetings or other events as needed.
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience
Position Type Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:Minimum:Median:
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
https://www.regions.com/welcometour/benefits.rf
Location Details Atlanta Midtown
Location: Atlanta, Georgia
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Configuration Management Analyst will be responsible for implementing, supporting, and maintaining configuration records within the Configuration Management Database (CMDB) environment. This position will create, review, and analyze release and change data. This role will work closely with the Configuration Function Manager to coordinate interaction between engineering, testing, development, asset and change management teams to ensure appropriate changes are efficiently implemented.
Primary Responsibilities
Ensures the integrity and accuracy of Configuration Information (CI) records are within Configuration Management Database (CMDB)
Populates database field to capture accurate data
Assists in coordinating and facilitating Configuration Audits
Supports coordination, tracking, planning, scheduling, and building components utilizing configuration management tools
Monitors and helps enforce desired configurations to promote operation efficiency
Aids in preforming reviews, developing processes and documentations to ensure integrity of Configuration Records within the CMDB environment
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
Bachelor’s degree in in Configuration Management, IT Service Management, Change Management disciplines or in a related field
Or High School Diploma/GED and four (4) years of relevant experience
Preferences
Certifications within the Configuration Management, IT Service Management, Change Management disciplines, or related field
Experience in Change/Release Management, CI/CD, automation, and DevOps
Experience with IT Service Management tools, Visual Basic, PowerBI, and Structured Query Language (SQL)
Skills and Competencies
Ability to handle multi-stream requests, prioritize commitments, and manage time effectively
Ability to learn additional systems as needed
Ability to utilize automation to enhance workflow and processes
Ability to work autonomously, with direct guidance
Experience with writing requirement documents and documenting processes
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong verbal, written communication, and organizational skills
Strong attention to detail
Working knowledge of configuration management principles
This position is currently offsite in Birmingham AL, Nashville TN, Atlanta GA, or Charlotte NC and associates will work from their home primarily. They may be expected to go on site for meetings or other events as needed.
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience
Position Type Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:Minimum:Median:
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
https://www.regions.com/welcometour/benefits.rf
Location Details Atlanta Midtown
Location: Atlanta, Georgia
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
