Valet Supervisor Turnberry Ocean Club

Location Name: Turnberry Ocean Club
Location Address: 18501 Collins Ave, Sunny Isles Beach, FL 33160
Position: Valet Supervisor
Shift Days and Times: Flexible
Hourly Pay: Up to $19.00 Hourly

• Must be fully experienced in operating parking lifts or car stackers

The Valet Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Ramp Supervisor works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Employee must be able to perform essential functions of the position with or without reasonable accommodations

• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.

• Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.

• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.

• Must be fully experienced in operating parking lifts or car stackers.

• Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.

• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.

• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.

• Direct traffic, position barricades, and arrange for towing service when necessary.

• Immediately report any incidents or claims to Operations Manager or Shift Lead.

• Request and collect relevant fees for use of service.

• Assist in reconciling end of shift revenue against the ticket distribution, when necessary.

• Communicate professionally at all times with guests, client, and teammates.

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.