Dispatcher

*This position is for Day Shift, 7am-7pm 3/4 days per week salary*

The Petroleum Operations Dispatcher is responsible for the day to day operation pertaining to the scheduling, purchasing, delivering, and dispatching of petroleum product. This position will make judgment decisions that directly impact whether Reliable Tank Line will have a financial gain or loss on each load. This position is responsible for work load distribution for drivers, and product/gallon distribution for customers. The Petroleum Operations Dispatcher must make sound decisions to direct, re-direct, and/or stop all processes of fuel as needed per the demand of business. The Petroleum Operations Dispatcher serves as the communication post for employees, customers, and suppliers. This position will operate the terminal located in Winston-Salem, NC. He/she must be customer focused, energetic, and must be able to make sound decisions during stressful, fast paced environments. This position will report directly to the Dispatch Manager.

We offer a complete benefits package including medical, dental and vision insurance, 401(k) with 5% company match, profit sharing, and more!

Responsibilities

• Evaluate, decide, and direct drivers on where and what type of product will be purchased. Timely decisions must be made and executed properly to ensure profitability. This decision directly impacts whether there will be a financial gain and/or loss on each load.
• Evaluates and decides the amount of work RTL will accept and/or not accept from outside customers. This decision directly impacts whether there will be a financial gain and/or lost on each load.
• Evaluates and distributes work evenly to drivers. Evaluates work load vs. available hours of service to ensure DOT compliance for driver workforce.
• Communicate via computer system with drivers to assign, direct, re-direct and instruct work to meet business needs.
• Contacts non-inventory control customers to determine petroleum needs and to solicit additional product delivery.
• Serve as direct communication contact for employees, customers, and suppliers.
• Respond to customer orders, questions, and complaints/issues appropriately.
• Respond to employee questions, concerns, or issues.
• Respond to supplier concerns policies, rules, product allocation as appropriate.
• Make decision and executes orders and direction for mechanical failures and/or truck maintenance.
• Make decision and executes orders and direction appropriately for accidents and/or incidents (product mixes or spills)
• Operates terminal in absence of terminal manager.
• Evaluates and determines immediate disciplinary actions as needed for drivers. Makes termination suggestions to Terminal Manager.
• Supervises all drivers on shift.

• Requirements
• Transportation dispatching experience preferred - petroleum experience a plus
• Strong written and oral communication skills
• Solid customer service skills
• Must have proven, reputable decision making skills
• Must have solid Microsoft office experience and skill set as well internet based application experience
• Must be able to sit, stand, walk short distances, bend, twist, stoop, reach, and lift 25 pounds.
• Must be dependable and able to respond to on-call schedule as needed.

If you meet the above requirements, we invite you to complete the next step of the application process via the link below for the 5 minute culture index survey.

https://surveys.cultureindex.com/s/6k2b259JoJ/43837

For further information Contact Kathleen Disher RTL Recruiting at 336-705-7311 Call/Text

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

• 12 hour shift

Ability to Relocate:

• Winston-Salem, NC 27127: Relocate before starting work (Preferred)

Work Location: In person

Salary : $50,000 - $60,000