What are the responsibilities and job description for the Accounts Receivable position at Renaissance Hotels?
Essential Job Functions
- Pulls tickets and make legible copies to be filed in Group Ticket File, by date.
- Maintains all files for incoming groups.
- Makes sure all necessary information is contained in file before arrival date, according to department policy
- Verifies those deposits, if any are logged on Group Billing Sheet.
- Charges c/c deposits if not already charged.
- Notes any information still not received. Files should first be given to Controller to verify credit information.
- Assists with direct bill applications.
- Responsible for inputting guest satisfaction survey results and meeting planner survey results.
- Assists guests with any billing related inquiries and documentation, and act promptly to resolve any billing problems.
- Operates fairly complex computer systems, read, input, interpret, retrieve, and provide information on data in computer system. Understand and operate telephone system and complete accounting work using a 10 key adding machine
Other Duties and Responsibilities
- Complies with Company Standards of Service as outlined for AURO Hotels.
- Projects a favorable image of AURO Hotels to the public at all times.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
- Completes Departmental, AURO Hotels and Brand standards training as assigned.
- Maintains a clean and neat appearance at all times.
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment.
