Medical Front Desk Receptionist

Renal Physicians Associates of Winchester is looking for an experienced professional, energetic, detail oriented, organized, and driven team player to join our team in a Medical Receptionist/Front Desk role. This role is a full-time 40 hours/week position. We are specifically seeking candidates looking to play a major role in a private practice.

Our ideal team member is someone that works extremely efficiently, brings strong expertise in scheduling and front desk duties, and has previous medical admin experience.

We expect a lot, and we reward hard work. Our practice is growing at great speed, and the right candidate will thrive in this vibrant, fast-paced environment. This candidate must not be afraid to do anything related to scheduling, marketing, cleaning, customer service, collections, etc.

Responsibilities/Skillset:

• Greets patients and visitors to the practice
• Registers patients in the practice management system ( EPIC ) which may mean entering information given verbally or on registration forms
• Collects identification and insurance cards and copies or scans them for the record, may photograph the patient for the record
• May collect co-pays and deductibles
• Has patient sign financial agreement, receipt of privacy policy, benefits assignment, etc. and has the ability to explain all of the company polices/procedures.
• Proficient in answering phone calls, taking messages and making appointments

Referrals

• Schedules same-day and on-going appointments for families
• Provides the patient with information about new evaluation appointments
• Process incoming referrals, collect additional records and schedule appointments

General

• You are a driven go-getter who wants to contribute at the highest level.
• You are punctual, reliable, and your actions match your words.
• You are naturally approachable, positive, and level-headed. People like working with you because you know how to have fun while being task-oriented and delivering results.
• Strong oral and written communication.
• Extremely detail-oriented you minimize mistakes because you care about getting it right.
• You treat any company you work for as if it was your own with a drive and ambition to create at the highest level
• You are the epitome of a creator, a doer, a leader, & most importantly an effective communicator
• You have a familiarity with healthcare insurance and basic insurance jargon.
• You are purpose-driven and driven by making a difference
• Create and maintain an incredible work culture that stimulates staff enthusiasm, collaboration, and rapport between colleagues.
• Create and maintain an incredible patient experience and culture that stimulates positive reviews and referral growth.
• Answer inbound phone calls from patients and potential patients
• And any additional duties that the leadership team assigns as appropriate.

Requirements:

• Extremely intelligent and detail-oriented
• Strong work ethic
• Outgoing personality with excellent communication skills (written, verbal, interpersonal)
• Results-oriented, gets along well with others
• Strong efficiency skills and ability to communicate system changes, train, and implement improvements with the team
• EMR Experience
• Extremely strong technology and computer skills

Job Type: Full-time

Pay: $16.00- $18.00 per hour

Benefits:

• Health insurance
• Paid time off
• 401 K Retirement plan after one year of service
• Vision insurance
• Life Insurance
• Paid Major Holidays

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Nephrology

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18