What are the responsibilities and job description for the Inside Sales Center Agent position at Renewal by Andersen Florida?
Job Description
Job Description
Our Vision : "We aspire to be the trusted partner in every homeowner's journey towards a safer, more beautiful, and energy-efficient living space. With a steadfast commitment to excellence, we strive to leave a legacy of transformed homes and delighted families, forever woven into the fabric of our communities".
Renewal by Andersen is a High-End Window and Door Replacement Company – the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! https : / / vimeo.com / 543689842 / eac87297f0
What We Offer :
An Award-Winning Work Environment - Awarded Top 10 Best Place to Work 3yrs in a Row by the Orlando Business Journal and Orlando Sentinel!
Paid Time Off & Six Paid Holidays
Health, Dental, Vision, & Life Insurance
Opportunities for Professional Growth & Advancement
W-2 Sales Position with Industry Leading Commissions (Uncapped Earning Potential!)
Company Paid Training for the First Three Weeks
Income : On Average $40,000yr - $60,000yr (Base Commission) (Paid Weekly!)
Schedule : 10AM – 7PM | Full-Time (At Least 1 Weekend Shift Per Week)
Inside Sales Center Agent duties include but are not limited to assisting the Inside Sales Center Team in maximizing the conversion rate of calls / leads / inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by Andersen.
Responsibilities :
Making outbound calls following up on homeowners' inquiries
Scheduling and confirming appointments
Taking inbound calls for customer service-related questions and marketing leads
Providing outstanding customer service
Handling an average of 150 calls per day
Requirements :
High School Diploma or Equivalent
At least 2yrs of Sales & Marketing Experience
At least 2yrs of Customer Service & Professional Phone Etiquette Experience
Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
Bachelor’s Degree in Marketing, Public Relations, Communications, or Related Field is a Plus
Must have reliable transportation
Must be able to type at least 30 WPM
Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment ”.
Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values : integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $40,000 - $60,000
