What are the responsibilities and job description for the Workspace Engineer position at RennerBrown Staffing?
Job Description
Job Description
Position Overview :
The Workspace Engineer will be responsible for engineering, implementing, securing, and supporting our corporate computing solutions. In this subject matter expert role, the focus will be on managing Windows and macOS imaging, software packaging and deployment, Active Directory, Group Policy, MDM / MAM, and VDI. The position will involve handling escalated issues, optimizing operational processes, and working on projects aimed at addressing security vulnerabilities through research, testing, and re-engineering solutions. Recent projects include managing legacy administrator rights, implementing Intune-backed LAPS, decommissioning Microsoft Silverlight, optimizing Adobe updates, and exploring enterprise-wide printer management systems.
Key Responsibilities :
- Act as a technical authority in modern corporate computing, overseeing the design, testing, development, and implementation of technology solutions, while managing daily operational support.
- Provide operational support for corporate and store environments, managing trouble tickets, creating documentation, and streamlining processes to reduce escalations.
- Research and propose technology solutions based on operational requirements, addressing potential risks proactively.
- Apply IT security standards in the design and development of both new and existing systems within the organization.
- Make high-impact decisions related to system privileges and access rights.
- Analyze and optimize system configurations, hardware, software, and utilities within the corporate infrastructure.
- Integrate enterprise-wide tools for automation, monitoring, and management of infrastructure technologies.
- Administer, maintain, and troubleshoot system components, while documenting troubleshooting procedures for complex hardware and software issues.
- Ensure all corporate systems are up-to-date with approved operating systems, firmware versions, and configurations.
- Collaborate with business teams to plan and implement system enhancements that align with growing business needs.
- Provide effort and timeline estimates for projects to team leads and project managers.
- Contribute to the strategic vision of the technical infrastructure services, creating project plans for system installations, upgrades, and software management.
- Prevent unauthorized configuration changes and create audit reports to identify and resolve non-standard configurations.
- Manage inventory and asset tracking for infrastructure components, ensuring clear communication with field engineers and account managers.
- Follow production support models to improve response times and ensure high availability of infrastructure.
- Engineer operational support processes for corporate computing and unified communications, ensuring compliance with service level agreements.
- Stay current with emerging tools and technologies to enhance technical skills and support business growth.
Basic Qualifications :
Company Description
The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities : “our people deliver quality to our clients.”
Company Description
The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities : “our people deliver quality to our clients.”
