CSR - Customer Service Representative for RFID Department

Since 1974, Repacorp, Inc. has been serving the label industry with one of the most diverse stock label programs for Direct Thermal, Thermal Transfer, Laser, RFID, Flexible Packaging and many other items in the industry. Repacorp has four full service manufacturing facilities located in Ohio, Wisconsin and Arizona. Go to www.repacorp.com for more information.

Job Posting

Job Title: CSR for RFID Department

Classification: Nonexempt

Facility: Tipp City, Ohio

Department: OH CSR

Reports to: RFID Manager

Work Schedule: Monday – Friday 8 am – 5 pm

Job Description

· Receives orders via phone, fax, and email

· Insures correct materials are ordered

· Issues Ship Dates

· Issues credits and returns

· Collect Information for Estimating Department

· Partnering with Estimating Department and Quote Pricing

· Order Entry

· Data Entry

· Filing

· Servicing Customers

· Check in Inlay Deliveries

· Follows all Personnel Protective Equipment (PPE) Standards

· Follows all Good Manufacturing Policy (GMP) Standards

Requirements:

• Excellent oral and written communication and strong organizational skills required
• Detailed orientated
• Must be efficient in Excel and work efficiently within other computer programs
• Must be able to lift up to 50 lbs
• Must possess the skills necessary to learn detailed aspects of job
• Steel Toe Shoes
• Must follow all Safety PPE requirements
• Must follow all GMP policies and procedures
• Acceptable attendance per the Repacorp Attendance Policy

Repacorp offers competitive wages based on experience. We also offer Health, Dental, Vision and Life Insurance after 90 days. After one year, you can participate in our 401k plan with company match.

EEO Statement:

Repacorp is an equal opportunity employer and makes all employment decisions based on individual’s qualifications in comparison to the job requirements. It is the policy of this company to provide equal employment opportunity to all individuals regardless of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. Repacorp does not discriminate in any decision affecting employment against any employee or applicant for employment because of any of these factors.

Please note this job description is not designed to cover or contain an all-encompassing list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service and Support: 3 years (Preferred)

Work Location: In person

Salary : $16 - $18