What are the responsibilities and job description for the Technology Operations Support position at Request Technology, LLC?
Job Details
Technology Operations Support
Salary: $80k-$90k bonus
Location: Chicago, IL or Dallas, TX
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
- Bachelor s degree (or currently enrolled in a bachelor s degree program)
- 3 years of OS390 JCL and IBM utilities
- 3 years working in a multi-platform environment including Windows, Linux/Unix and Storage.
- 3 years working knowledge of an open systems scheduling product (UC4).
- Some knowledge of cloud environment preferably AWS
- Some knowledge of the following:
- Network
- Unix / Linux
- Windows
- Storage
- IBM JCL
- ITIL principles
- MQ (stop / start / recycle)
Responsibilities
- Employ first-level Incident identification and resolution techniques to interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
- Monitor multiple applications and systems using approved software.
- Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
- Report and document any processing anomalies utilizing approved software. (Service Now / Remedy)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $80,000 - $90,000
