What are the responsibilities and job description for the Lead Banquet Server position at Residence Inn SpringHill Suites by Marriott...?
Job Purpose
The Residence Inn/SpringHill Suites Downtown Greenville is seeking a Lead Banquet Server. The purpose of a Lead Banquet Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for food and beverage service in meeting rooms and banquet functions.
Essential Job Functions
- Ensure guest satisfaction through meeting room cleanliness and attention to guests’ needs.
- Ensure that a high level of sanitation and cleanliness is maintained before, during and after each shift.
- Be able to read a Banquet Event Order and know how to complete setup. Expected to assist in banquet functions when needed as a co‐captain.
- Set tables in assigned area correctly and uniformly using clean, pressed linen (without rips, stains or tears), clean silverware, clean china with no chips of cracks and clean glassware. Properly clean and fill table condiments (salt, pepper, sugar, breadbaskets, etc.).
- Know the menu for each function and be able to explain the major ingredients and preparation methods for each item served.
- Keep station neat and clean during service. Constantly patrol assigned station, exchanging ashtrays, refilling water and coffee, removing service items and condiments per established policies and procedures. Check on the guests.
- Assist the lead server/captain in breaking down tables, buffet or other special food service tables and equipment.
- Setup; serve and/or breakdown coffee breaks, receptions and other functions as assigned, following standard procedures and policies.
- Complete any assigned side work; such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing serving equipment, etc.
- Assist managers and lead servers/captains in setting up the functions and enforce all policies and procedures. Extend courtesy and goodwill to everyone at all times.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience required, disciplined with an understanding of banquet operations.
Benefits:
- Employee discounts on Marriott hotel stays
- Ongoing training and development opportunities
- A supportive and friendly work environment
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
