What are the responsibilities and job description for the Supported Living Director position at Residential Services Incorporated?
Make an impact in the lives of Intellectually Disabled Individuals
We have an immediate opening for a committed professional with a background in providing and assuring quality services delivered to individuals with developmental or intellectual disabilities.
Job Description
Title: Supported Living Services Director
Quality Assurance Responsibilities
- Conduct record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure performance expectations are met.
- Submit weekly QA reports to the Executive Director.
- Present consistent feedback to management regarding areas that need improvement.
- Ensure all calls are returned within 24 hours of calling and leaving a message.
- Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.
- Creates, implements and monitors standard operating procedures.
- Completes scheduling for all supported living sites.
- Review all NOA’s to ensure allotted hours are being utilized.
- Monitors and reviews hour utilization.
- Completes interviews for Medicaid and Food Stamps.
- Ensures all documents are submitted to Medicaid/FSSA in a timely manner.
- Completes Disciplinary Actions
- Participates in Incident Investigations and completes reports to the Executive Director
- Completes external BDDS reports.
- Other duties as assigned
Specific Requirements
- Associates degree in Human Services, education, psychology, sociology or related field required, bachelor’s degree preferred or
- Minimum 2 years related experience.
- Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates.
- Demonstrate knowledge of computers and knowledge of data management processes.
- Demonstrate knowledge of eligibility determination processes and filing procedures.
