What are the responsibilities and job description for the Organizational Change Management (OCM)/Process Re-design Lead position at Resource Consulting Services?
Role: Organizational Change Management (OCM)/Process Re-design Lead
Duration: 2 years
Location: Remote
EST candidates only
LinkedIn Required
Need to use their own equipment
JOB DESCRIPTION
Duration: 2 years
Location: Remote
EST candidates only
LinkedIn Required
Need to use their own equipment
JOB DESCRIPTION
- Candidate should have experience working with HIPAA constrained data elements and be familiar with EHR, EMR, eligibility, case management or claims processing
- Candidate should have 5 years' experience working as part of an enterprise PMO with exposure to standard program and project tools, metrics, creating dashboards, project schedules, status reports, meetings agendas, etc.
- Candidate should have a blend of communication, IT, budget and reporting skills
- Experience in change management - should have been a part of at least 2-3 large scale change management implementations supporting COTS implementations. Should lead end-to-end change management implementation lifecycle on a transformation program and have experience with process re-design in support of new technology platform implementations and acceptance
- Experience in change management and employee experience in projects including building change management strategy/roadmap/approach, stakeholder engagement and management program, change impact analysis, culture assessment, user engagement, readiness assessment, training strategy/need assessment/plan
- Practical client experience including planning, design and delivery
- Delivering change management and training programs in a wide variety of contexts including
- OCM experience around COTS Implementations would be preferred
- Understanding of standard project methodologies and change interventions during project lifecycle phases. Nice to have experience on PROSCI or any other change management approach
- Nice to have OCM certifications if any such as PROSCI, APMG etc.
- Good understanding on IT, HR, Finance functional processes and transformation in general
- Excellent skills with PowerPoint, Excel and analytical approach
- Ability to work and team with people across functions, sectors, locations
- Good analytical, judgement, tact and decision-making ability along with critical thinking skills
- Excellent oral, written and presentation skills
- Excellent time management skills to ensure ability to deliver work-products of the highest quality and overcome risk and issues to ensure timely delivery
- Strong oral and written communication skills, including presentation skills
- Technology driven change management experience
