What are the responsibilities and job description for the Program Assistant - Aquatics Department position at Reston Association?
Job Description
Job Description
Essential Duties and Responsibilities :
Assists with all functions across the Aquatics department and works closely with the professional staff to ensure the department Service Standards; Safe, Clean, Friendly, Fun, are met or exceeded at all facilities and events.
Participates in seasonal hiring process by conducting lifeguard and program staff interviews and making recommendations related to hiring.
Ability to work and be trained on registration software
Assists Swim Lesson Coordinator with on-site lesson management, involvement in specialty swim programs and ability to teach swim lessons
Assists with scheduling and tracking of lifeguard skills verifications and course registration
Assists with registration and fee collection for all Drop-In courses within established cash handling procedures.
Assist with management of retail inventory at Member Services and at the pools
Research purchasing and develop sales strategies for ice cream sales at the pools
Assists with coordination of special events and acts as point of contact for day of event
Data entry, including but not limited to yearly pool usage statistics, program and wage benchmarking research, employee performance evaluation tracking, and compiling department statistics
Assists with preparation of weekly Aquatics newsletter
Provide customer service at special events (rentals, parties, race events, special programs, member / guest tours).
Will be involved in special events as assigned by supervisor and performs other duties and responsibilities as assigned.
Requirements : Age 18
Confident, mature, and well-spoken
Able to provide quality internal customer service for a diverse population including youth-based staff
Strong interpersonal skills and ability to cater communication style to suit various audiences
Microsoft Office skills.
Current American Red Cross certification in ‘Lifeguarding’
Current American Red Cross certification as ‘Lifeguard Instructor’ (LGI)
Current American Red Cross certification as 'Water Safety Instructor'
Current certification in Bloodborne Pathogens Training (provided upon initial hire)
Ability to move 50lbs, hear whistle alerts from 50 yards, and see hand gestures from 25 yards.
Corrective eyewear or assistance devices are permitted.
Education and Experience – High school diploma or general education degree (GED) plus two years related administrative experience and / or training; or equivalent combination of education and experience. Prior Parks & Recreation related experience preferred.
Computer Skills – High level proficiency in Microsoft excel, skill in the use of Microsoft Office applications, database software and the Internet.
Other Skills and Abilities – Requires basic knowledge of local, state, and Federal hiring and employment practices. Must be able to manage a variety of complex documents simultaneously; analyze information and prepare reports; establish and maintain effective working relationships; interact courteously and with co-workers, supervisors, and Association members.
Other Qualifications – Must possess a valid driver’s license and good driving record. May be required to work evenings and weekends to accommodate the Department’s hours of operation.
