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Lead Front Office Receptionist

Retina & Vitreous Center of Southern Oregon
Medford, OR Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 4/18/2025

All employees travel between ALL locations including Grants Pass, Ashland and Medford. NOT A REMOTE POSITION.

Medical Office Administrative Assistant/Front Desk/Coordinator

We're looking for a leader for the front office team. This position will be a working lead who will help develop efficient processes along with implementing new software and procedures to yield high productivity results and improved patient access & experience. This individual will be a go-to for the front office team and will report to the Operations Manager.

Job description:

ARE YOU LOOKING FOR A CAREER WITH GREAT PAY, BENEFITS, AND GROWTH OPPORTUNITIES?

WE ARE LOOKING FOR ENERGETIC AND MOTIVATED TEAM-MEMBERS TO JOIN OUR RETINA TEAM IN SAVING VISION, ONE PATIENT AT A TIME!

Retina is a sub-specialty of ophthalmology which deals with issues in the deep interior of the eye and cutting-edge ways to save vision.

If you:

  • Enjoy working with patients, particularly the elderly, in a compassionate, friendly work environment
  • Are an enthusiastic, energetic, detail-oriented, and hardworking individual
  • Are a stellar Team Player, willing to assist with other support functions as needed
  • Would love to blend the human and technical side of taking care of people
  • Computer literate and enjoy learning new computer programs
  • Able and willing to work at all of our locations in Ashland, Grants Pass, and Medford (ALL staff travel to all offices)
  • Then we want to talk to you! We offer competitive pay, excellent benefits, and a supportive, caring work environment with opportunity to long term growth.

Medical Office Assistant duties include, but are not limited to:

  • Greeting patients and caregivers
  • Answering phones, scheduling appointments and reviewing patient information for accuracy while maintaining patient confidentiality per HIPAA law
  • Collecting payments
  • Interacting with patients in a compassionate upbeat manner
  • Opportunity to cross train as a back office clinical team member and/or billing office representative/coder

Medical Front Office Assistant Requirements and Preferences

  • AA or BS degree; preferred
  • High school diploma or equivalent; required
  • Two (2) years' previous customer service experience in a related supportive position preferred
  • Medical office experience preferred
  • Able to prioritize, and manage time efficiently
  • Self-motivated and self-directed with the ability to work autonomously
  • Excellent verbal and written communication skills

If you have the above qualifications and would enjoy working with fun, supportive colleagues, please send us your resume with a cover letter.

***Background check is required before hiring***

  • Work Location: Multiple locations- Ashland, Medford and Grants Pass, Oregon
  • Work Remotely: No
  • Job Types: Full-time- 4-5 days/week
  • Pay: Competitive- DOE- STARTING $24/HOUR

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to Relocate:

  • Medford, OR 97504: Relocate before starting work (Required)

Work Location: In person

Salary : $24

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