Administrative Assistant

Summary:

The Administrative Assistant at Revive plays a vital role in ensuring efficient office operations by supporting staff and leadership with administrative, clerical, and organizational tasks. This position contributes to Revive’s mission by maintaining a professional, organized, and supportive environment for patients and team members in the substance use and mental health services setting.

Essential Duties and Responsibilities:

• Greet and assist visitors, clients, and staff in a professional and welcoming manner.
• Answer and direct incoming phone calls; take messages and follow up as needed.
• Maintain and organize physical and digital filing systems.
• Schedule appointments and meetings, and coordinate room reservations as necessary.
• Prepare and proofread correspondence, reports, and other documents.
• Order and track office supplies and maintain supply inventory.
• Assist with data entry, recordkeeping, and updating internal systems.
• Distribute incoming mail and handle outgoing correspondence.
• Coordinate with vendors and service providers as needed.
• Support billing, scheduling, and clinical teams with basic administrative tasks.
• Maintain confidentiality of sensitive information in compliance with company policy and HIPAA regulations.
• Other duties as assigned.

Supervisory:

This position does not oversee staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma or equivalent required; associate’s degree preferred.

• Minimum of 2 years of administrative support experience.

• Experience in a healthcare or behavioral health setting preferred.

Required Skills/Abilities

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.

• Ability to prioritize tasks and meet deadlines.

• Discretion and professionalism in handling confidential information.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Positive attitude and customer-service mindset.

Work Environment:

The work is typically performed in a clinical setting with moderate noise levels. Frequent contact with patients and the general public is required.

Physical Demands:

• Ability to work in a fast paced environment including standing, sitting, climbing stairs and/or walking throughout the shift.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds regularly and 50 pounds on occasion.

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions