HHR Attendant (Gaming)

Exciting Opportunities Coming Soon!

Are you ready to be part of something remarkable? Revo Casino and Social House is expanding, and we’re on the lookout for talented and passionate individuals to join our Lebanon, NH team! Although the new casino isn't open just yet, we're creating a pool of professionals eager to make an impact from day one.

Be the First to Know!

If you’re interested in joining us when these roles open, let us know today! Simply submit your resume, and we’ll keep you informed as soon as applications are live.

Stay tuned for more updates—exciting things are just around the corner at Revo Casino and Social House!

Revo Casino and Social House in Lebanon, NH is a premier destination offering exciting gaming, bold flavors, and crafted cocktails. Our venue features Rebels, home to rebelliously good times and mouthwatering eats. We're seeking talented and passionate professionals to join our team and contribute to our vibrant, guest-focused environment.

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Overview: We are seeking friendly and attentive individuals to join our casino as Gaming Attendants. As a Gaming Attendant, you will provide exceptional customer service and assistance to guests on the gaming floor, ensuring a smooth and enjoyable gaming experience.

Hours needed are generally at night. Must have weekend availability,

• Sunday 9pm-1am
• Monday 6pm-1am
• Tuesday 8pm-1am
• Wednesday 6pm-1am
• Thursday 3pm-1am
• Friday 9pm-2am
• Saturday 9pm-2am

Responsibilities:

• Guest Assistance and Customer Service:
• Greet guests with a warm and welcoming attitude, assisting them with inquiries, directions, and general information about the casino.
• Provide exceptional customer service by addressing guest needs and concerns promptly and professionally.
• Gaming Machine Operation and Maintenance:
• Assist guests in using gaming machines, including HHR machines and electronic gaming devices, by explaining game rules, features, and functionalities.
• Perform routine maintenance tasks on gaming machines, such as refilling paper for ticket printers and troubleshooting minor technical issues.
• Verify identification and age eligibility for guests engaging in gaming activities.
• Jackpot Verifications:
• Assist in verifying and documenting large jackpot wins, ensuring proper payouts and adherence to casino policies and procedures.
• Area Cleanliness and Organization:
• Maintain a clean and organized gaming area by regularly emptying ashtrays, disposing of trash, and keeping the gaming machines and surrounding areas tidy.
• Team Collaboration:
• Work collaboratively with other gaming attendants, casino staff, and supervisors to ensure a coordinated and efficient operation.
• Must maintain a positive and professional demeanor at all times

Qualifications:

• High school diploma or equivalent; additional customer service training is a plus.
• Previous experience in customer service or a similar role.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong attention to detail and ability to perform tasks accurately under pressure.
• Ability to learn and navigate electronic gaming systems and equipment.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• HHR Attendant will be required to walk the floor throughout their shift to properly assist the guests.
• Must have basic computer skills.

$20-$27 per hour (base wage plus tips). Tips vary by location and will fluctuate.

Physical Requirements:

Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.

Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join the REVOlution and help us maintain the vibrant and lively atmosphere of Revo Casino and Social House!

For more information, please visit https://revocasino.com

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Job Types: Full-time, Part-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $20 - $27