What are the responsibilities and job description for the Service and Installation Director position at Rhoads Energy Corporation?
**Rhoads Energy Corporation Overview**
We are a leading provider of heating and cooling solutions in South Eastern Pennsylvania, committed to delivering exceptional customer service and products.
**Job Summary**
The Director of Service & Installation will lead our daily service and install operations, driving business growth and improvement through strategic leadership and accountability.
**Key Responsibilities**
- Analyzing internal operations to enhance processes and efficiency
- Implementing business strategies aligned with the CEO's objectives
- Monitoring performance and preparing updates and forecasts
- Providing strategic advice and managing the HVAC division
- Executing and developing business plans to increase sales and operational excellence
- Leading efforts to identify product opportunities and improve customer experience
- Developing and optimizing SOPs for HVAC operations
- Tracking financial and operational performance to drive improvements
- Mentoring and developing leadership talent and being involved in succession planning
**Requirements and Qualifications**
- Prior Director-level leadership and strategic planning experience
- Supervisory management experience in multi-location operations
- Supervisory management experience with multi-level managers
- Proficient mechanical aptitude and HVAC experience
- Superior analytical and planning skills
- Excellent communication skills, including ability to communicate complicated financial information
- Proficiency with Microsoft Excel and v-lookups/pivot tables
- Ability to work with confidential information
