Director Of Clinic Operations

Description

Job Title: Director of Clinic Operations

Department: Clinics
Reports To: CEO
Employment Type: Full-Time.

Position Overview

The Director of Clinic Operations serves as a key leader within the organization, responsible for strategic oversight and operational management of multiple clinic sites. This position provides high-level administrative leadership to ensure efficient clinic operations, optimal resource utilization, and the delivery of high-quality care. The Director supervises clinic managers, guiding them to achieve operational excellence and alignment with organizational goals.

Key Responsibilities

• Strategic Leadership:
  • Develop and implement operational strategies to enhance clinic performance and align with organizational objectives.
  • Collaborate with executive leadership to plan and execute initiatives that support long-term growth and improvement.
  • Lead change management efforts to ensure successful adoption of new processes, technologies, or workflows.
• Administrative Oversight:
  • Oversee high-level administrative functions across all clinic sites, including compliance, budgeting, and resource allocation.
  • Monitor and analyze operational data to inform decision-making and improve efficiency.
  • Ensure clinics operate within regulatory guidelines and meet accreditation standards.
• Personnel Management:
  • Directly supervise clinic managers, providing mentorship, guidance, and performance feedback.
  • Facilitate regular communication with clinic managers to address operational challenges and share best practices.
  • Oversee workforce planning, recruitment, and professional development for clinic leadership teams.
• Quality and Patient Experience:
  • Establish and maintain standards for patient care quality and satisfaction.
  • Collaborate with clinical staff and managers to implement initiatives that improve patient outcomes and experiences.
  • Drive efforts to meet or exceed performance metrics related to patient care and operational benchmarks.

• Financial Stewardship:
  • Ensure financial accountability and cost-effectiveness.
  • Identify opportunities for revenue growth and operational efficiencies.
  • Oversee the allocation of resources to support clinic needs and priorities.

• Collaboration and Stakeholder Engagement:
  • Serve as a liaison between clinic operations and executive leadership, ensuring alignment with organizational goals.
  • Build relationships with external stakeholders, including community partners, payers, and regulatory bodies.
  • Represent clinic operations in leadership meetings, strategic planning sessions, and

Qualifications

• Education and Experience:
  • Bachelor’s degree in Business Administration, Healthcare Administration, Nursing, or a related field strongly preferred.
  • At least 10 years of professional experience leading clinic teams, with demonstrated success in healthcare operations.
  • Clinical degree (e.g., RN, BSN) with substantial business experience or background will also be considered.

• Required Expertise:
  • A strong combination of clinical and business experience is essential.
  • In-depth knowledge of clinic operations, including workflow optimization, patient care standards, and regulatory compliance.
  • Proven ability to lead and inspire diverse teams while managing complex healthcare environments.

• Skills:
  • Strategic thinking and decision-making abilities.
  • Strong leadership and interpersonal communication skills.
  • Proficiency in healthcare systems, financial management, and regulatory compliance.
  • Ability to lead and inspire a team while managing competing priorities.

Work Environment

• • Regular travel between clinic sites is required.
  • Work may occasionally include evening or weekend hours to meet operational needs.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Qualifications