What are the responsibilities and job description for the Receptionist - Mercedes-Benz Service Department position at Rick Hill Imports Inc?
At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!
Benefits
Fast paced work environment
Paid training and development
Career growth opportunities
Medical and dental coverage available
Paid vacation
401(k)
Responsibilities
Provide a professional customer service experience to all customers.
Must be proficient with technology relating to telephone systems and PC knowledge.
Provides receptionist, administrative and secretarial support.
Operate multi-line Polycom telephone system to answer incoming telephone calls, determine purpose of callers, and transfer calls to appropriate personnel or department.
Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
Perform various clerical duties.
Excellent communication and interpersonal skills.
Thorough knowledge of administrative practices and procedures.
Be a multi-tasker.
Detail oriented and able to meet last minute deadlines and challenges.
Excellent Customer Service Skills
Qualifications
Successful candidate should possess pleasant phone personality and a strong commitment to customer satisfaction.
Must be dependable, efficient and able to multi-task with emotional control and must have a proven track record of attendance and punctuality.
Knowledge of Microsoft Word and Excel are required.
Excellent written and oral communication skills
Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
All potential employees must pass pre-employment testing including a background check and drug screen
We are an equal opportunity employer and prohibit discrimination / harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.
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