What are the responsibilities and job description for the Electronic Data Filer position at Ricoh USA?
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
POSITION PROFILE
Provides operations functions in one or all of the following areas: incoming mail, Data entry of party information to e-filing website, document extraction of court files utilizing Adobe Acrobat and Microsoft Word, uploading of court filings to e-filing website. Due to the higher level of presentation and telephone skills needed to perform Customer Service duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
. Data Entry of filing information for documents using a multitude of Court websites
. Extracting Documents from a pdf using Adobe Acrobat
. Using Adobe Acrobat and Microsoft Word during the filing of Documents using a multitude of Court websites
. Using Case Management system to track incoming work flow
. May perform filing duties in conjunction with specific customer requests.
. Answers customer questions regarding status or feasibility of job requests.
. Performs duties related to the receiving of materials.
. May require periodic overtime on nights and weekends, including off-hour emergency response.
. Uses all copier equipment, calculator, fax machine, postage meter and some PC.
. Performs filing duties, which may include 'purging' and archiving old documents.
. Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
Basic knowledge of Adobe Acrobat and Microsoft Word
. Requires high school diploma or GED and 1-2 years of related work experience.
. Some related copy job experience is preferred.
. May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
Ricoh is an EEO/Affirmative Action Employer - Minorities/Women/Protected Veterans/Disabled.