Care Coordinator - Home Care

Right at Home is hiring for a Care Coordinator - Home Care! Care Coordinator - Home Care will ensure clients receive the highest quality of care through performance management of caregiver staff and quality control initiatives. This role will be responsible for conducting client care assessments and intake meetings in the field. Our territory is Mesa County.

The Care Coordinator - Home Care will be effective at identifying needs and helping the scheduling/operations team make proper matches when identifying caregivers that can work with the client. Working hours include Monday through Friday from 8a-5p. Evenings and weekend visits as needed. Competitive pay rate starting at $22/hour based upon experience. Great job for those coming from a skilled facility or home health environment looking to grow their career.

Essential Functions:

• Care Coordinator - Home Care supervises case management activities for individual clients, including but not limited to assessments, teaching and development and updating of the care plan or paraprofessional tasks sheet.
• Performs scheduling of per diem caregiver staff on an ongoing basis. Responsible for backfilling shifts when call offs or no shows occur.
• Documentation of care / issues/ events in WellSky and in client / caregiver files as directed by state licensure guidelines and RAH recommendations.
• Follows up with all Agency complaints both staff and client.
• Reviews client/caregiver notes to ensure compliance and quality in documentation and care.
• Evaluate and supervise all Agency homecare staff both on client sites and in office for conformity with professional standards of personal and companion care, and in accordance with state health statues and home care licensure requirements.
• Answers telephone, take inquiries or messages using good telephone technique. Uses strong inside sales techniques to turn client inquiries into new client consultations.
• Greets and assists everyone who comes into the office in a professional and courteous manner.
• Prepares new client homecare record books, and client information packets.
• Assists with field employee hiring orientations, in-services, disciplinary actions, etc.
• Implements field employee safety programs.
• Maintains compliance to all Agency clinical and administrative policies, procedures and regulatory requirements.
• Provides for orientation and in-service education for caregivers.
• Manages company client survey programs by promoting participation, reviewing results, and making recommendations to the management team on improving the quality of care.
• Promotes a positive image of the Agency within the office and in the community.
• Promotes Agency to the community, participating in community programs with other professionals when necessary and forming alliances that are most beneficial to the agency.

Additional Functions:

• Care Coordinator - Home Care may work as a backup caregiver in emergency situations (due to call-offs, no call/no show events).
• Performs on-call/after-hours coordinator duties on a rotating basis.

Education, Experience, Knowledge, Skills, Abilities and Availability:

• Care Coordinator - Home Care should have one year of supervisory experience and/or training caregivers.
• College degree preferred.
• Basic computer skills (MS Office) and organizational abilities. Excellent interpersonal relations abilities. Good telephone skills.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.
• Home care or experience working in a Personal Care/Skilled Care Facility.
• Read, write speak and understand English as needed for completion of job.
• Have a valid driver’s license and use of an insured automobile or access to adequate transportation.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Paid sick time
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Home Care, Home Health or Hospice: 3 years (Preferred)
• Care plans: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Mesa County, CO (Required)

Work Location: In person

Salary : $22