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In Home Care Client Care Manager

Right at Home Peninsula
Palo Alto, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/16/2025

Right at Home Peninsula is seeking a full time Client Care Manager to join our Team!

We are a locally owned home care business that has an exceptional culture, and we are looking for a talented client care manager who can work in a fast paced environment; who has exceptional skills in communication, organization and making decisions; and who is a people person!

We offer a competitive salary with quarterly bonus potential as well as training and development opportunities.

Annual Pay : $65K base with $55K potential incentive package

Location : In-person role @ 230 S California Avenue, Suite 200, Palo Alto (not a work from home position)

Compensation and Benefits of the Client Care Manager :

Opportunity to be a part of an Award Winning and Growing company!

Competitive base salary incentives

401k with industry leading company match

PTO and sick days

Company sponsored cellphone and laptop

Supportive, fun, team environment and more!

Responsibilities of the Client Care Manager :

Conducting client intakes, assessments, and regularly scheduled visits / wellness check-in calls

Developing and maintaining the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.

Serving as a mentor to caregivers and supporting their care delivery.

Generating regular streams of new business by building relationships with facilities and representing the organization at networking events

Providing after-hours support for our clients, referral partners and prospective clients – this support may include e-mail, telephone and / or home visits

What you'll bring (as a fantastic Client Care Manager) :

Your passion for health and elder care

Prior client management, sales and or marketing experience, preferably in the health / home care industry

Thrive in an independent, self-motivated environment

Great at building and maintaining relationships

A calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.

Excellent written and oral communication skills

Superb follow up skills

Be team oriented and comfortable collaborating with other staff

Tech savvy

Professionalism and the ability to grow our business

If this sounds like a great match, apply today! We'd love to hear from you!

Right at Home is one of the fastest-growing home care agencies worldwide, and we are currently seeking the best professionals to become a part of our expanding team.  We care about and support our client care managers with a competitive salary package, professional development opportunities and meaningful work. This loyalty and commitment to our people has helped us become a leading provider of non-medical in-home senior care!

Salary : $55,000 - $65,000

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