What are the responsibilities and job description for the Admin Assistant position at Right at Home?
Job Title/Position: Administrative Assistant
Reports To: SVP
JOB DESCRIPTION SUMMARY
The **Administrative Assistant** is a key member of the administrative team who performs a variety of administrative and operational support tasks. This position is responsible for managing recruiting, hiring, and orientation processes for caregivers while providing critical scheduling support to ensure smooth service delivery and caregiver satisfaction.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
The responsibilities of the Administrative Assistant include, but are not limited to:
1. Recruitment and Hiring:
- Posting job advertisements on various platforms.
- Screening candidates, coordinating interviews, and assisting with caregiver selection.
- Utilize Paradox.ai to manage the hiring pipeline
- Managing pre-employment requirements, including health screenings and documentation.
2. Orientation and Onboarding:
- Organizing and conducting orientation sessions for new hires.
- Ensuring all new employees meet compliance requirements, including certifications and paperwork.
3. Scheduling Support
- Assisting with creating and maintaining caregiver schedules.
- Adjusting schedules to address last-minute changes, conflicts, or cancellations.
- Ensuring adequate caregiver coverage for all client needs.
4. Administrative Duties
- Maintaining organized employee HR files and tracking compliance with certifications, training, and renewals.
- Answering office calls and emails, addressing inquiries from clients, caregivers, and stakeholders.
- Preparing and maintaining reports related to staffing and scheduling.
General Support
- Assisting with other administrative tasks and projects as needed to support office operations.
### **POSITION QUALIFICATIONS**
1. High school diploma or equivalent required; college education preferred.
2. At least 1-2 years of prior administrative experience, preferably in a home care, healthcare, or service-related setting.
3. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
4. Familiarity with scheduling software is preferred but not required.
5. Exceptional organizational skills with attention to detail.
6. Excellent written and verbal communication abilities.
7. Self-directed with the ability to prioritize tasks and work independently with minimal supervision.
8. Flexible and adaptable in handling multiple responsibilities in a fast-paced environment.
9. Ability to maintain confidentiality and handle sensitive information professionally.
10. Demonstrates professionalism, reliability, and a positive attitude.
