What are the responsibilities and job description for the Home & Community Services Manager position at RISE Community Services?
Job Description
Job Description
Salary : Starting at $22.00 / Hr.-DOE
JOB PURPOSE CCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
The Home and Community Services Manager oversees the planning, coordination, and delivery of individualized services to individuals with intellectual and developmental disabilities (IDD) in home and community settings. This role ensures compliance with all regulatory guidelines, supports the development of person-centered plans, and fosters a team environment to deliver exceptional care and support.
SUPERVISOR
Home and Community Services Director
POSITION TYPE
Hourly Full-Time
MAIN DUTIES AND RESPONSIBILITIES
Program Management
Manages department operations of home and community-based services, ensuring services align with the organizations mission and values.
Develop and implement person-centered service plans in collaboration with individuals, families, and interdisciplinary teams.
Monitor the quality of care provided and address any issues promptly.
Ensure compliance with federal, state, and local regulations, including Medicaid waiver guidelines.
Team Leadership
Recruit, train, supervise, and evaluate direct support staff.
Provide ongoing coaching, mentorship, and professional development opportunities for team members.
Foster a positive, collaborative work environment that values diversity and inclusion.
Conduct regular team meetings to review performance, share updates, and address concerns.
Client and Family Support
- Serve as the primary point of contact for individuals and their families, addressing questions, concerns, and service requests.
- Advocate for the needs and preferences of individuals receiving services.
- Coordinate with healthcare providers, case managers, and other community partners to ensure holistic support.
Administrative Responsibilities
Develop and manage program budgets, ensuring fiscal responsibility.
Maintain accurate and up-to-date documentation, including case notes, incident reports, and service records.
Prepare reports on program performance, outcomes, and compliance metrics.
Participate in strategic planning and policy development for home and community services.
All other duties assigned.
QUALIFICATIONS
Minimum of 3 years of experience in managing services for individuals with IDD or similar populations.
Prior leadership experience is required.
Must be 18 years of age.
High School Diploma or GED is required.
Must successfully complete a pre-employment background check and any subsequent background check after employment.
Must have a valid drivers license and be able to obtain a Missouri Class E chauffeurs license within 14 days of hire.
Successfully complete employment-related training as directed.
SKILLS
Strong knowledge of home and community-based service models, person-centered practices, and Medicaid waiver programs.
Excellent interpersonal and communication skills.
Proven ability to manage multiple priorities and maintain organization in a fast-paced environment.
Proficiency in Microsoft Office Suite and other relevant software.
PHYSICAL REQUIREMENTS
Frequent standing, walking, and moving between office, client homes, and community locations.
Ability to lift up to 50 lbs.
Ability to work extended hours occasionally, including evenings and weekends, to meet program needs.
Frequent travel to various locations; a valid drivers license and reliable transportation may be required.
BENEFITS
100% employer paid health insurance.
Dental and vision insurance.
Employer paid life insurance and short-term disability insurance.
Paid holidays, paid vacation, paid sick leave, and paid birthday time off.
Paid training.
Matching retirement.
Tuition Reimbursement.
Referral bonuses.
ABOUT RISE COMMUNITY SERVICES
RISE was founded in 1979 with one simple, but lofty goal : to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time.
Salary : $22