What are the responsibilities and job description for the Life Practice Account Manager position at Risk Strategies?
PLEASE NOTE: This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 3 days per week at our Bethesda office location.
The Life Practice Client Service Account Manager delivers exceptional client service and support. This role involves assisting with all aspects of day-to-day client interactions as directed by team members. Candidates must possess a strong understanding of the life insurance industry and a willingness to learn its complexities. The ideal candidate will be an outgoing, proactive problem-solver with proven success in managing a portfolio of High Net Worth/Private Client accounts.
In this role, you will:
- Under minimal supervision, collect, analyze, and prepare information to facilitate requirements of client requests and/or support the activities of client team; outgoing client deliverables accurate.
- Direct interaction with clients on day-to-day questions and requests.
- Attend client meetings/conference calls regularly with team members.
- Work closely with National Life Practice Service Team to develop and implement processes and Best Practices.
- Attend Consultant and Vendor meetings and participates in internal and external training(s)
- Develop the best possible working relationships with carriers. Utilizing resources available.
- Proactively conduct research and produce financial analytics via collection, analysis, and interpretation of data for client deliverables.
Qualified Candidates will Possess:
- 7 years of individual Life/Disability/LTC industry experience
- 5 years of experience of High-Net-Worth client service experience
- Valid State L&H license
- A resourceful, proactive self-starting mindset with the ability to think ahead
- A commitment to professional growth and development, including training and mentoring
- Excellent organizational skills, accuracy, and attention to detail
- Capacity to multitask, manage competing priorities with strong time management skills
- Ability to express ideas clearly in both written and oral communications
- Ability to work at a fast pace, both independently and in a team environment
- Strong proficiency in Microsoft Excel and Word
Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,300 employees across the US and Canada.
Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
