Admissions Coordinator

SUMMARY OF RESPONSIBILITIES:

Completes day to day tasks regarding admission, discharge, and/or transfer of residents in accordance with local, state and federal standards and regulations, as well as established facility policies and procedures.

PRINCIPAL ACTIVITIES:

1. Participates in an open and collaborative relationship between the business office and the admissions office, both working toward shared facility goals for occupancy and collections.

2. Performs duties daily in the admissions office as assigned by the Administrator/Assistant Administrator to facilitate the conversion of referrals to admission status.

3. Knows at all times, the status of each referral.

4. Communicates with external team members regarding referral status and any additional information needed to assist with the admission decision.

5. Communicates daily with the Business Office to complete financial evaluations for potential residents and payment options including but not limited to printing of the Common Working File, printing Medicaid Eligibility, and identifying the pay status with the resident/representative prior to admitting the resident.

6. Ensures admissions team communicates with the interdisciplinary team members timely regarding room assignments for pending admissions.

7. Knows, at all times, which payment entities require prior authorization for payment and secures prior authorization when required.

8. Maintains working knowledge of facility’s practices related to all pay status types such as other insurances, Medicare A, Medicaid, Private, Veteran’s Administration contracts, and Hospice contracts, etc.

9. Process referrals timely on a daily basis.

10. Communicates resident pay status with the Business Office prior to admission.

11. Behaves in a manner aligned with facility goals for occupancy and customer service.

12. Meets with potential residents/representatives daily and provides information about the facility.

13. Provides tours of the facility daily, and as requested by potential residents/representatives.

14. Works in a helpful and pleasant manner, daily using the telephone to communicate with families, residents, hospitals, insurance companies, etc. related to processing referrals.

15. Completes admission paperwork and files according to facility policy.

16. Informs the Administrator/Assistant Administrator of obstacles or barriers to admitting residents.

17. Communicates with interdisciplinary team members timely regarding room assignments for pending admissions.

18. Participates in facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.

19. Collaborates with members of the interdisciplinary team, family members, hospitals and community, etc. in a manner that resolves issues and improves the admissions process.

20. Promotes teamwork, mutual respect, and effective communication.

21. Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

ADDITIONAL TASKS:

Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.

Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

Reports work-related injuries and illnesses immediately to supervisor.

As a condition of employment, completes all assigned training and skills competency.

Follows established infection control policies and procedures.

POSITION REQUIREMENTS:

EDUCATION/ABILITIES/PERSONAL SKILLS AND TRAITS DESIRED/WORKING CONDITIONS

Ability to read, write, speak and understand the English language.

Must be a supportive team member, contribute to and be an example of team work.

Ability to make independent decisions when circumstances warrant such action.

Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Must have patience, tact, and willingness to deal with difficult residents, family and staff.

Must be able to relay information concerning a resident’s condition.

Must not pose a threat to the health and safety of other individuals in the workplace.

Must be able to move intermittently throughout the workday.

Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.

EXPERIENCE

Must have, as a minimum, one (1) year of experience with demonstrated success in a position in the facility or in another related health care facility.

Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.

Job Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $50,000 - $58,000