What are the responsibilities and job description for the Concierge position at Riverbound Sports Paddle Company?
Job Description
Riverbound Sports is a specialty outdoor business specializing in paddle sports servicing guests that want to explore the beautiful local lakes and rivers. We have created a unique opportunity to offer customized paddle tours in our region for small to midsize groups from bachelor/bachelorette parties, family reunions, communitty fitness outings, team-building and corporate events. We are looking for an enthusiastic individual that demonstrates a positive attitude with excellent communication and organization skills to help us spread the word to be our Concierge "Tour Sales - Client Relations Specialist". This person will be key in building relationships with our existing tourism partners, and sourcing new clients to showcase our memory-making activiities on the water.
Essential Job Responsibilities
Riverbound is currently seeking a Concierge "Tour Sales – Client Relations Specialist" who has the desire to share our amazing “on-water” experiences to everyone! In this position is mostly phone calls and email communication. Occasional participation in tourism and networking events help resonate the brand with our best partners. Seek and collaborate with other travel/tourism business partners, hotel properties, other hospitality service companies and any other leads that could benefit from our services.
This is a part-time hourly position with a range of $18-$25 / hour
Commission opportunity for bookings created is negotiable
This is a hybrid position where we have regular on-site work station
Employee discounts on retail products and services
Riverbound is an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
Company Description
Riverbound Sports is a local family-run business in Tempe, AZ offering exceptional paddling experiences in both retail and "on-water" experiences. Customer service and our ability to listen to our customers has been the cornerstone of the business's success since 2013. Riverbound is a licensed outfitters authorized to conduct tours, lessons and one-of-a-kind experiences on Saguaro Lake, Canyon Lake and the Lower Salt River located within the Tonto National Forest Mesa Ranger District. Our dedicated staff exemplifies personalized, professional service to all guests in order to make a lasting impression of the beautiful desert lakes and river. We have an amazing team!
Riverbound Sports is a local family-run business in Tempe, AZ offering exceptional paddling experiences in both retail and "on-water" experiences. Customer service and our ability to listen to our customers has been the cornerstone of the business's success since 2013. Riverbound is a licensed outfitters authorized to conduct tours, lessons and one-of-a-kind experiences on Saguaro Lake, Canyon Lake and the Lower Salt River located within the Tonto National Forest Mesa Ranger District. Our dedicated staff exemplifies personalized, professional service to all guests in order to make a lasting impression of the beautiful desert lakes and river. We have an amazing team!
Riverbound Sports is a specialty outdoor business specializing in paddle sports servicing guests that want to explore the beautiful local lakes and rivers. We have created a unique opportunity to offer customized paddle tours in our region for small to midsize groups from bachelor/bachelorette parties, family reunions, communitty fitness outings, team-building and corporate events. We are looking for an enthusiastic individual that demonstrates a positive attitude with excellent communication and organization skills to help us spread the word to be our Concierge "Tour Sales - Client Relations Specialist". This person will be key in building relationships with our existing tourism partners, and sourcing new clients to showcase our memory-making activiities on the water.
Essential Job Responsibilities
Riverbound is currently seeking a Concierge "Tour Sales – Client Relations Specialist" who has the desire to share our amazing “on-water” experiences to everyone! In this position is mostly phone calls and email communication. Occasional participation in tourism and networking events help resonate the brand with our best partners. Seek and collaborate with other travel/tourism business partners, hotel properties, other hospitality service companies and any other leads that could benefit from our services.
- Effectively present and deliver our range of service offerings, opportunities and pricing.
- Build and update presentation decks commensurate with the desired audience – Destination Management Companies, Concierge networks, affiliate partners.
- Build and maintain a client/customer database in our CRM
- Research and follow industry publications to keep current with trends and resources.
- Demonstrate and maintain a positive and professional attitude in a high-energy environment.
- Send out regular newsletters
- Create bookings and assist with event logistics
- Self-motivated, disciplined and professional
- Active listening skills
- Ability to perform general computer skills, and work with tablets/smart devices
- Ability to communicate in a clearly and concisely (verbal and written)
- Ability to be a team player and work in a team environment
- Experience in tourism and hospitality sales is preferred
- Education: Associates Degree and 1 year sales experience or equivalent required
- Ideal candidate will be local to the Greater Phoenix area and have a passion for outdoor activities
This is a part-time hourly position with a range of $18-$25 / hour
Commission opportunity for bookings created is negotiable
This is a hybrid position where we have regular on-site work station
Employee discounts on retail products and services
Riverbound is an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
Company Description
Riverbound Sports is a local family-run business in Tempe, AZ offering exceptional paddling experiences in both retail and "on-water" experiences. Customer service and our ability to listen to our customers has been the cornerstone of the business's success since 2013. Riverbound is a licensed outfitters authorized to conduct tours, lessons and one-of-a-kind experiences on Saguaro Lake, Canyon Lake and the Lower Salt River located within the Tonto National Forest Mesa Ranger District. Our dedicated staff exemplifies personalized, professional service to all guests in order to make a lasting impression of the beautiful desert lakes and river. We have an amazing team!
Riverbound Sports is a local family-run business in Tempe, AZ offering exceptional paddling experiences in both retail and "on-water" experiences. Customer service and our ability to listen to our customers has been the cornerstone of the business's success since 2013. Riverbound is a licensed outfitters authorized to conduct tours, lessons and one-of-a-kind experiences on Saguaro Lake, Canyon Lake and the Lower Salt River located within the Tonto National Forest Mesa Ranger District. Our dedicated staff exemplifies personalized, professional service to all guests in order to make a lasting impression of the beautiful desert lakes and river. We have an amazing team!
Salary : $18 - $25