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Table Games Floor Supervisor (Part-Time)

Rivers Casino
Pittsburgh, PA Part Time
POSTED ON 3/5/2025 CLOSED ON 3/16/2025

What are the responsibilities and job description for the Table Games Floor Supervisor (Part-Time) position at Rivers Casino?

Job Category: Gaming
Requisition Number: TABLE004084


Posting Details
      Posted: January 15, 2025

    Part-Time

    Locations

    Rivers Casino Pittsburgh
    777 Casino Drive
    Pittsburgh, PA 15212, USA


Job Details

Description

Title: Table Games Floor Supervisor

Summary: Are you an experienced and dedicated Table Games professional seeking a challenging and rewarding opportunity? Join our dynamic team at Rivers Casino Pittsburgh as a Table Games Floor Supervisor! As a key member of our gaming floor, you will play a vital role in ensuring an exceptional gaming experience for our valued guests.

Responsibilities:

  • Supervise and monitor all games within the assigned area, ensuring adherence to gaming regulations and company policies.
  • Oversee the opening and closing of table games, conducting accurate counts as provided by dealers.
  • Conduct thorough inspections of card decks before gameplay commences.
  • Track and record player buy-ins, wins, losses, and bet amounts accurately and efficiently.
  • Maintain constant vigilance over bets and payouts, promptly addressing any discrepancies.
  • Complete rating cards for players, contributing to an enhanced customer experience.
  • Initiate and verify fills to tables, ensuring a smooth and seamless gaming operation.
  • Investigate and resolve guest complaints and concerns, adhering to established procedures.
  • Exhibit composure and sound decision-making when addressing guest demands and potential issues.
  • Monitor the volume and quality of pit business, adjusting game spread and table limits in line with established policies.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent, accompanied by comprehensive knowledge of various table games and dealing techniques.
  • Ideally, 1-2 years of previous experience in a Table Games supervisory role.
  • A minimum of 3 years of experience as a table games dealer, showcasing proficiency in games such as blackjack, craps, roulette, and specialty games.
  • Exceptional leadership skills with a strong focus on delivering outstanding guest service and maintaining positive team member relations.
  • Strong written and verbal communication skills in English, enabling effective interaction with both guests and staff.
  • Demonstrated ability to interpret and apply instructions and policies effectively.
  • Excellent problem-solving abilities within standard operational contexts.
  • Outstanding customer relations skills and a team-oriented approach to work.
  • Impeccable grooming standards and the ability to maintain a professional appearance.
  • Ability to complete the pre-employment process and obtain and maintain all necessary licensing.
  • Flexibility to work various shifts, including holidays, as per operational requirements.

Certifications:

  • Must be able to obtain a Pennsylvania Gaming License at the G2 level. Rivers Casino will assist in the application process and pays the fee associated with this license.

Physical Requirements:

  • Prolonged periods of standing and walking on the Casino floor

The above duties and responsibilities are representative. Full job descriptions available upon hire.


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