What are the responsibilities and job description for the Senior Lead, Content Manager, Shared Services position at Rivian?
About Rivian
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Content Manager will be a key strategic role in the development and implementation of world-class employee experience using Service Now and WorkDay technologies. This role is critical in creating, managing, and optimizing content that delivers a consistent, compliant, and intelligent employee experience through the Shared Service Technology model. The primary focus will be creating and commissioning content across the People Team to be delivered to Rivian’s employee base in a consistent and reliable manner with heavy focus on compliance to both external regulatory environment and internal Rivian policy. The Content Manager will leverage AI, automation, and data-driven strategies to develop a robust content ecosystem that supports Rivian's organizational goals and employee development.
Responsibilities
Strategy & Planning
- Key contributor to the development of the shared services strategy leveraging AI and automation to create a world-class sustainable employee experience.
- Create, implement a sustainable catalog of content across the People Team functions.
- Develop and enforce content guidelines that ensure :
Consistent brand voice and messaging
Quality & Accuracy
Cross Functional Collaboration
Create persona-based employee content experiences
Training teams to be “citizen developers” and support agents to the development of the model
Qualifications
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital / domestic partner status, age, military / veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
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